Ratings based on 73 Verified Reviews
3.1 Room cleanliness
3.6 Service & staff
2.7 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Thank you for all the consideration. Stay one night and sqtisfied with the kindness of the lady in front desk. She is very nice and very helpful
by A verified traveler
Posted 19 Mar 2024
It was indeed a great stay!
All the staff are very friendly and so accommodating. Special mention to Ate Joy and the other front desk Ate (I can't remember her name) Kuya (the night shift duty all around the staff.
They were all helpful in assisting me to use the facility for working at night in the lobby area. Looking forward to staying at Novies but this time with my family.
Novies is a safe, clean place, with easy access to almost everything.
Thank you for a great stay!
by A verified traveler
Look before reserve
Posted 18 Feb 2024 on HotelsThe staff where pretty good, but the room poor I guess you get what you pay for.
Shower was cold no hot water, lots of ants and your always itchy.
So called blackouts where there is no power half the day and during the hottest time of the day, power in room but no air-con they say due to generator.
But we never heard one and the meter on the pole was working lots of power, they are shutting of aircon with separate switches as we seen when we complained about no air.
Our last night I heard voiced then the sound of breaker clicking off and the aircon, its very hot at night sleeping with no air-conditioning.
by A verified traveler
Good location bad water supply system!
Posted 20 Jan 2023 on HotelsRoom # 30 wouldn't recommend to anyone severe water pressure problem in the bathroom, for couple times there was no water at all in the morning, we used bottled water to wash face.
No wifi was available during our 5 day stay.
Comment from Hotel Management
24 Jan 2023 by Jayson, Hotel Management
Hello good day sir. ZakThank you for your comments, and we will work on this issues.Thank you
by A verified traveler
Posted 3 Jan 2019
by A verified traveler
Good staff and cold showers
Posted 4 May 2018
Pros: Close to nature and tentative staff.
Cons: Hardware.
Location: Located just outside of town, if you are adventurous enough to discover the neighbourhood and beachfront nearby, this is a good alternative to downtow
Overall stay was decent. The staff was helpful and tentative. However, the hardware of the place was sufficient at best... The room itself was spacious, but warm water wasn't available through the showers so get ready to take a cold one after returning from breezy late-night scooter rides home.
by A verified traveler
Posted 17 Mar 2018 on Hotels
Housekeeping is almost non existent.. never cleaned our room unless sudden rain cause flooding in the room, sheets and towels were not changed daily or alternate days, altho staff n owner are friendly
by A verified traveler from philippines
Robbed
Posted 16 Mar 2018The overall stay was ok besides two of my friends were robbed. We didn't know they left their money in the room if we did we would of told them not to or at least lock it in the suitcase like we locked our electronics. But we def locked the door and still someone came through and took their money from their wallet. Talked with the manager and the front desk girl but all they said was this never happened before and didn't do or say much of anything else after that. We couldn't wait to get out of there. Didn't even stay our last day there.
Recommended
for Getaway With Friendsby A verified traveler
No water in the room in 48 hours !!!!
Posted 20 Feb 2018 on HotelsWe stayed at the hotel 2 night and in that time we didn't any have water at all in the room. We commented the situation twice to the receptionist, the first night at arrival and again in the morning without any solution. In the evening after an all day out , we
complained about no water to the owner who was really rude to us and told us that we could leave the room straight away and he could returned the money back, It was 23 hours at night. He didn't apologized or give much solution that to leave the hotel ...
Recommended
for Everyoneby A verified traveler
Posted 19 Jan 2018
The hotel is cozy and comfortable. The staff is helpful and very kind.
