Ratings based on 53 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bad place
Posted 7 May 2019 on HotelsIt is a disgusting room, ants every where, on the bead, floor, in the shower.
You need to climb 200 stars to the room.
There is a mold in the shower, in the kitechen.
I ordered this place to 6 nights and
we had staying there only one night and change to other hotel.
They didn't accepet our compliances and told us to talk with the hotels site where we did the reservation.
We didn't get the money back so don't do my mistake.
by A verified traveler
Posted 2 May 2019
by A verified traveler
Disgusting
Posted 2 May 2019 on HotelsIt was horrific, room was filthy. With insects, molds, lights, door doesn't work. Mosquito net was old dirty and full of large holes
by A verified traveler from St Catharines Ont , ca
Posted 21 Apr 2019
I was very disappointed from the minute we arrived When we got there we tried to contact the lodge and they would not respond to our calls or texts there was no access to the lodge we were dropped on the road maybe half a mile away then you had to go down a very small ally to the beach then the lodge was 300 meters down the beach they sent a driver on a motorcycle after we got a local to phone them with a phone number he had me and my wife and two suitcases we walked and they took our bags When we got there they took us to the room it was 110 steep steps up the side of the cliff I am 62 with a bad back and my wife has asthma we had to stop halfway up to catch our breath Then when we got there it looked old and rundown and dirty nothing like the photos we saw when we booked the room I told the guy that showed us the room there was no way we could be going up and down the steep stairs 3 or 4 times a day and asked for a refund He said we had to contact Expedia for a refund then he said he had a room on the main floor for one night that we could use instead we could not get a cell signal and the internet was not working bso we could not get ahold of Expedia The room on the main floor was just as bad dirty and smelled funky we left and found a room back at the main road for the night and another the next day for two more days Very disappointed all the way around don.t go there unless you are in very good shape and up for the long climb up
by A verified traveler
DO NOT MAKE MY MISTAKE!!!!
Posted 9 Apr 2019 on HotelsThis was a horrible place to stay for a few reasons...
1. False Advertising!!!! The pictures of the room on this website do not reflect the condition of the room. The room was gross, ants all over the bed, holes in the corners for bugs to come in, mold in the bathroom, the bed frame was gross and really old, the mattress was this old blue foam thing with bugs and on and on. I felt so bad because I let my girl choose anywhere she wanted and she chose based on the photos and they were all lies. You will be in a disgusting place with no refund possible.
2. No WIFI ... Yeah they have a password and account, doesn't work even when connected. They said too many people are using it...
3. Hot Water....To make the hot water work, you need to hold the shower head on floor, then pick it up and it works for the next few seconds. Keep doing this until clean. Sometimes there was no hot water at all.
4. No water on the last day....Yup they said something about pumps...
5. No room service for five days....Yup...I had to find someone to ask for everything. One time a girl was mopping the floor. I asked her for clean towels. She said she didn't work there...The restaurant and hotel are separate..
6.Noisy...There is a restaurant there. Right next to your rooms with loud speakers. The music shuts down around midnight.
Overall, this was a horrible experience. Dirty, old, bed bugs, no room service, horrible shower, no wifi and the pictures were all lies. I stayed in room 3C
by A verified traveler
Don't expect more than a nice view
Posted 23 Feb 2019 on HotelsThe view was lovely once you'd climbed the winding 105 steps up to the crow's nest, which was frankly knackering. We kept the climb to a minimum. 3 times was enough. The room was basic. We were expecting basic - but not quite that much. The bar and restaurant were shut when we arrived and we asked for a glass of water when we arrived but were told everything was shut so no. Nice start. We knew from that moment on we were on our own - and we were right. No breakfast in the morning as apparently everything was still shut, but we were cheerily directed to a nearby place for breakfast - a nod to some semblance of customer service. All in all a bit more customer focus would be super. Don't come here if you get vertigo.
by A verified traveler from Manila, Philippines
Posted 9 Feb 2019
We booked four months in advance based on the photos and reviews from people previous to us. We arrived to find the place was being renovated and nobody had informed us. To make matters worse, the manager still took us to our room, which was absolutely disgusting, and nowhere near the quality pictured in the photos. Mold, exposed wires, stains, foam furniture, exposed nails, bugs, and filthy. After talking to the manager he apologized and said he would refund us the money. Two months later we have only received 1/3 of the amount owed. Do not trust this property, do not stay here. There is no beach outside, instead, there's a cemetery on the adjacent property.
by A verified traveler
Posted 2 Feb 2019 on Hotels
by A verified traveler
Posted 28 Jan 2019
Nada que ver calidad con precio . Pagas mucho y la habitación está llena de hormigas el colchón es un trozo es incomodo a más no poder y no es nada confortable. No recomiendo este hotel.
by A verified traveler
Posted 2 Sep 2018
400 steps/day to the Hill top villa, dirty bathroom and kitchen, Old sheets, noisy aircon, can't reach the hotel by tricycle you have to walk with your luggage, no internet, no generator for electricity, only the view from the terrace is Nice, i don't recommand.
