Ratings based on 269 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Clean and comfortable
by A verified traveler
Posted 13 Nov 2024
Staff was very friendly. Location perfect.
by A verified traveler from New York
Posted 8 Nov 2024
It was very clean but the elevator smelled too much of a metal polisher. Maybe not use the polisher every single time.
The view in the back was of someone else’s house which was very close. Not a big fan. Maybe some louvres. Otherwise, place and staff was great!
by A verified traveler
Posted 7 Nov 2024
Property was nice. Had issues with WiFi which was not fully resolved. Food was nice and staff friendly
by A verified traveler
Posted 28 Oct 2024
All 5 star, we stay here each time we come to El Nito!!!
by A verified traveler
Posted 11 Oct 2024
Hotel looks good but is basic. View is into someone’s backyard with roosters. Rooms are clean and well presented yet small.
Service is very slow. Lacking initiative. Breakfast took over 30mins …when only 6 people there
by A verified traveler
Posted 21 Sep 2024
The front desk/concierge is excellent with arranging tours and shuttle service. They try their best to accommodate any request and finds solution for whatever problem you may have. They aim to please and a source for tips and local information. Everything is walkable from this location. I can find cheaper alternatives but you get what you pay for. No disappointment here so why risk your vacation.
by A verified traveler
Posted 7 Sep 2024
We stay at this hotel each time we come to El Nito. The views are wonderful from the balcony. The bed is extremely comfortable.The shower has very good water pressure. The staff are always attentive, kind, and eager to help. The pool on the roof has spectacular views of the sunset. Best hitel in El Nito!!!!
by A verified traveler from Rochester
Posted 3 Sep 2024
Great staff and great location
by A verified traveler
Posted 10 Aug 2024
Air conditioner doesn't work well. Too hot. Food is very limited. Staff is great, however.
