Ratings based on 24 Verified Reviews
3.7 Room cleanliness
4.2 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Went out of their way to help!!
Posted 17 Mar 2020 on HotelsThis place was wonderful. We received the best of service and assistance in a very stressful time. We got to El Nido the day before the airportsAnd land travel closed for a month. Was in a panic to figure out how to extend our travel visas and the owner went above and beyond to try and assist us. We where only there 17 hours when the owner advised us to return to Puerto Princessa as there was a concern that they would run out of supplies.
Thank you so much for your assistance. We would come back to this hotel in a heart beat. Stay safe.
by A verified traveler
Doesn't need to be overpriced does it?
Posted 11 Jan 2020 on HotelsThe room condition was a closet with a shoe box bathroom. No place for clothes, live out of suitcase, baddddd for that much pesos. Wayyyýyyyy overpriced. Staff real good.
by A verified traveler from Madrid
Room occupied by somebody else and relocated
Posted 3 May 2019 on HotelsWhen I arrived at the reception at 15:00 my room had been given to somebody else, and they didn't have any other room available. I ended up relocated to the guesthouse next door, which was not what I had paid for.
by A verified traveler from Sydney
Posted 18 Nov 2018
The place was close to town. But the bathroom smelt. There was no air ventilation, due to the windows being closed in the bathroom which you couldn’t open. The smell of the bedroom was the same. The bathroom was very small, you would have to take a shower next to the toilet which didn’t give you enough room. We could see that there were some kind of bug that was eating the wood between the door and the door hinge of the front door. Found that the accomodation was expensive in comparison to the quality of the place
by A verified traveler
Nice room and comfy bed.
Posted 2 Nov 2018 on HotelsVery nice stay here. The bed was very comfortable and everything was in great condition. The only downside was the construction going on basically above our room which made sleeping past 7am impossible the one day. Also, for some reason the floor was constantly moist, I know it's the Philippines and a tropical country but I live in and travel around Thailand and never deal with hotel floors that are constantly moist everywhere. I did enjoy the place though and would stay here again. Wi-fi was not very good at the hotel.
by A verified traveler
Posted 1 Nov 2018
by A verified traveler from Los Angeles
Posted 23 Sep 2018
Extremely basic. Hard beds. Sheets were stained. No breakfast or amenities. Combo toilet/shower. In hindsight I should have paid more for a nicer place or paid much less for a hostel.
Comment from Hotel Management
11 Oct 2018 by Weng, Hotel Management
Dear Ms. Kirstin,
Greetings from balay Paragua team!!
Thank you very much for having balay Paragua part of your Palawan adventure, appreciate it.
I am very sorry for not having your expectation meet. We know that we still have a lot of room to improve and we are truly working it, but with our rate I am pretty sure that we are fair enough.
Although you are not going to choose us, we are still hoping that Palawan will be choice on your next vacation.
Kindest regards,
Weng/ bP team
by A verified traveler
reasonable value...get what you pay for.
Posted 19 Aug 2018 on HotelsThis is a budget based accommodation, and as such you get what you pay for. It is an adequate room, and shower with air conditioning. I did find for two people it was somewhat compact !! The shower does stand over the toilet bowl...in bathroom. But as I say the price you pay reflects this. The staff are very helpful and friendly, and it is in a good location for everything in El Nido
Comment from Hotel Management
21 Aug 2018 by Weng, Hotel Management
Dear Mr. Robert,
Good day and how are you?
Sir, thank you very much for having balay Paragua part of your EL Nido, Palawan adventure, truly appreciated.
We know that our property is somehow needs a lot of improvements, especially our bathroom. It is our fault relying to much to the contructor without having it supervised every now and then. We realized and saw the mistake late already and having a limited budget, we opted not to have it modified for it will cost us some amount of money. But we are going to have it fixed upon renovation.
Again, thank you very much and hoping to see you on your next palawan visit...
Best Regards,
Weng/ bP team
Recommended
for Getaway With Friendsby A verified traveler
Posted 26 Feb 2018 on Hotels
Comment from Hotel Management
27 Feb 2018 by Weng, Hotel Management
Hi Ms. Sinead,
Good day!
Ma'am, in behalf of the team, I would like to extend our deepest gratitude for having balay Paragua part of your Palawan adventure.
Hoping to see you again on your next Palawan trip.
Sincerely,
Weng/ bP team
Recommended
for Everyoneby A verified traveler from canada
Comfortable 3 nights
Posted 20 Feb 2018We got what we expected. The staffs were dependable; clean small room enough to sleeo after day activities. Location is great. We had ab unexpected complimentary laundry which was a pleasant surprise. We will come back uf ever we decide to visit el nido again.
Comment from Hotel Management
20 Feb 2018 by Weng, Hotel Management
Hi Ms. Geri,
Ma'am, a bunch of thanks for having balay Paragua part of your Palawan adventure and for taking time writing a good comments. The whole team were so grateful for showing interest in choosing our place to be your home on your next El Nido trip.
Again, thank you very much
Sincerely
Weng/ bP team
