Ratings based on 4 Verified Reviews

1.8 out of 5
1.7 Room cleanliness
1.5 Service & staff
1.7 Room comfort
1.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024 on Hotels
1 out of 5
by A verified traveler

A total disappointment

Posted 1 Sep 2018 on Hotels
Called the local host when we arrived in the area, she was not interested in helping us, she said that she was not feeling well and gave us a number to call in France. When we called the number in France, a man answered and he quickly realised that he double booked the property - even though we booked and paid in full for the booking more than 2 months in advance! He then refused to help us any further. We then spent the rest of the evening on the phone to hotels.com trying to find alternative accommodation. We chose this self-catering apartment with swimming pool for a family holiday and instead, because of the host's inability to manage bookings, we ended up in a city centre hotel room with basic amenities. What a disappointment. This is our first time using hotels.com and we found the whole process stressful and unprofessional.
1 out of 5
by A verified traveler

Posted 30 Apr 2024
Désolé mais sont des fraudes j’ai réservé mais j’ai trouvé l appartement indisponible
2 out of 5
by A verified traveler from firenze

introvabile

Posted 12 Apr 2018
Pros: Niente si tratta di appartamento in condominio inoltre il paese è un immenso cantiere in costruzione
Cons: almeno la reperibilità
Location: Immenso cantiere con strutture da completare
Siamo arrivati in 6 persone più una bambina di 4 anni. Impossibile trovare la struttura abbiamo provato a chiedere a strutture vicine, distributori e perfino taxi nessuno conosceva indirizzo e struttura. Nella conferma il numero di telefono di altra nazione non rispondeva alle chiamate. Alla fine ormai a tarda ora per caso siamo riusciti a trovarla e i gestori del condominio non ne sapevano niente. Quindi per poter dormire siamo dovuti tornare a Rabat.
Comment from Hotel Management
14 May 2018 by Mr RHARBAL Manager, Hotel Management
Désolé de ne pas trouver facilement l'établissement. Comme vous êtés arrivé tard dans la nuit, nous étions déja fermé (après 23H30), vous ne pouvez pas nous joindre par telephone après 23H30. L'établissement se trouve à 400m de la plage de Sablette, il faut appeler le numéro de téléphone que Expédia vous a donné 30min avant votre arrive pour confirmer l'heure de votre arrive.