Ratings based on 1,152 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Everyone was so nice and helpful
by A verified traveler
Posted 9 Dec 2024
Everything was amazing at Hotel Dann Cartagena. The rooms were spacious and every effort was taken to ensure our stay was pleasant. Absolutely no complaints, staff was great. We will definitely stay at Hotel Dann when we return.
Comment from Hotel Management
9 Dec 2024 by Guest Service, Hotel Management
Dear Mr. Robert:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.
by A verified traveler
Posted 9 Dec 2024
It doesn’t look like the photo and old
by A verified traveler
Posted 8 Dec 2024
I had such a wonderful time
Comment from Hotel Management
9 Dec 2024 by Guest Service, Hotel Management
Dear Mrs. ChristopheThank you for sharing with us the rating of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments.We hope you visit us again to enjoy the services that we strengthen daily.
by A verified traveler
Posted 7 Dec 2024
Perfect location, nice rooms and property.
Very friendly and helpful staff.
Good dinning. All good
Thank you very much.
Comment from Hotel Management
9 Dec 2024 by Guest Service, Hotel Management
Dear Mrs. SondejThank you for sharing with us the experience of your accommodation, it is a pleasure to know that we achieved our goal and provided memorable moments. We are very happy to know that the restaurant exceeded your expectations. We hope you visit us again to enjoy the services that we strengthen daily.
by A verified traveler
Posted 3 Dec 2024
El desayuno necesita mas variedad
Comment from Hotel Management
4 Dec 2024 by Guest Service, Hotel Management
Apreciado Sr. Uriel Agradecemos mucho sus comentarios y retroalimentación sobre su experiencia en nuestro hotel, estos son de gran valor para nosotros y nos ayudan a mejorar en cualquier aspecto de servicio para continuar cumpliendo con nuestro compromiso de excelencia y calidad, le contactaremos para ampliar la información.Esperamos tener pronto la oportunidad de recibirle nuevamente y brindarle lo mejor de nuestros servicios y productos. Saludos Yeison Batista Coordinador de servicio al cliente
by A verified traveler
Posted 3 Dec 2024
I like the hotel view and pool breakfast was good and staff very friendly.
Comment from Hotel Management
3 Dec 2024 by Guest Service, Hotel Management
Apreciada Sra. Daniela:Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos sus expectativas.Esperamos tenerlo pronto de regreso en este su Hotel Dann CartagenaCordial saludo, Yeison Batista
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Guest Service, Hotel Management
Estimada Sra. Nathaly: Es muy importante y significativo para nosotros recibir esta calificación de su parte, gracias por tomarse el tiempo de hacerlo.Esperamos tener el placer de servirle nuevamente.Saludos cordialesYeison Batista Coordinador de Atención al Cliente
