Ratings based on 1,146 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2024
El desayuno necesita mas variedad
Comment from Hotel Management
4 Dec 2024 by Guest Service, Hotel Management
Apreciado Sr. Uriel Agradecemos mucho sus comentarios y retroalimentación sobre su experiencia en nuestro hotel, estos son de gran valor para nosotros y nos ayudan a mejorar en cualquier aspecto de servicio para continuar cumpliendo con nuestro compromiso de excelencia y calidad, le contactaremos para ampliar la información.Esperamos tener pronto la oportunidad de recibirle nuevamente y brindarle lo mejor de nuestros servicios y productos. Saludos Yeison Batista Coordinador de servicio al cliente
by A verified traveler
Posted 3 Dec 2024
I like the hotel view and pool breakfast was good and staff very friendly.
Comment from Hotel Management
3 Dec 2024 by Guest Service, Hotel Management
Apreciada Sra. Daniela:Agradecemos sinceramente el escogernos como su opción para alojamiento, sus comentarios fortalecen la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos sus expectativas.Esperamos tenerlo pronto de regreso en este su Hotel Dann CartagenaCordial saludo, Yeison Batista
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Guest Service, Hotel Management
Estimada Sra. Nathaly: Es muy importante y significativo para nosotros recibir esta calificación de su parte, gracias por tomarse el tiempo de hacerlo.Esperamos tener el placer de servirle nuevamente.Saludos cordialesYeison Batista Coordinador de Atención al Cliente
by A verified traveler
Posted 2 Dec 2024
Walking to everything to eat shopping convenience
Comment from Hotel Management
2 Dec 2024 by Guest Service, Hotel Management
Dear Mrs. Martha: We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regardsYeison Batista Guest service coordinator
by A verified traveler from Orlando
Posted 1 Dec 2024
Excelente hospedaje volvería sin duda
Comment from Hotel Management
2 Dec 2024 by Guest Service, Hotel Management
Estimada Sra. Anny: Le agradecemos sinceramente por habernos elegido como su opción de alojamiento, sus comentarios refuerzan la confianza de nuestros equipos de trabajo, es un verdadero placer saber que cumplimos con sus expectativas.Nos encanta saber que, sin dudarlo, siempre seremos su elección en la Ciudad de Cartagena!.Saludos cordialesYeison BatistaCoordinador de Servicio al Cliente
by A verified traveler
Posted 30 Nov 2024
The food was amazing and the service from the stuff at the restaurant to the bar were extremely friendly and accommodating
Comment from Hotel Management
30 Nov 2024 by Guest Service, Hotel Management
Dear Mrs. Carol: We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regardsYeison Batista Guest service coordinator
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Guest Service, Hotel Management
Dear Mrs. Karla Maricela Thank you for taking the time to leave your review. We are saddened to hear that your experience did not meet your expectations and would appreciate the opportunity to learn more about your stay and we will contact you via email, your feedback is very valuable to us.We hope to have the opportunity to welcome you back in the future.Best regardsYeison Batista Customer Service Coordinator
by A verified traveler
Posted 25 Nov 2024
Great hotel experience
Comment from Hotel Management
25 Nov 2024 by Guest Service, Hotel Management
Dear Mrs. Aracelis: We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regardsYeison Batista Guest service coordinator
by A verified traveler
Posted 24 Nov 2024
Everything excellent,they need coffee maker in the rooms
Comment from Hotel Management
25 Nov 2024 by Guest Service, Hotel Management
Dear Mrs. Sofia: We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regardsYeison Batista Guest service coordinator
by A verified traveler
Posted 20 Nov 2024
Great location close to everything 24 hour stores all around
Comment from Hotel Management
20 Nov 2024 by Guest Service, Hotel Management
Dear Mr. Raffy Miguel:We sincerely thank you for choosing us as your accommodation option, your comments strengthen the confidence of our work teams, it is a real pleasure to know that we meet your expectations.We hope to have you back soon in this your Dann Cartagena Hotel.Best regardsYeison Batista Guest service coordinator
