Ratings based on 61 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Amal Meftahi , Hotel Management
Dear Mr. Jason,Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We strive to provide excellent service to all our guests, and it is disappointing to hear that we fell short during your stay.Regarding your comment on “triple service,” we would appreciate it if you could provide more details so that we can better understand your concerns and address them appropriately. Your insights are invaluable to us, and we are committed to making the necessary improvements to enhance our guests’ experiences.Please know that your feedback has been shared with our management team, and we are already taking steps to ensure that such issues are resolved. We hope you will give us another opportunity to serve you better in the future.Warm regards,
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Guest Relations Team, Hotel Management
Hello,Thank you so much for your wonderful feedback and for rating us 5 out of 5! We’re thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and it’s incredibly rewarding to know that our efforts have made a difference. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 21 Aug 2024
They have a triple service
Comment from Hotel Management
22 Aug 2024 by Guest Relations Team, Hotel Management
Dear Ms. Mufida,Thank you for sharing your feedback with us. We sincerely apologize that your experience did not meet your expectations. We strive to provide excellent service to all our guests, and it is disappointing to hear that we fell short during your stay.Regarding your comment on “triple service,” we would appreciate it if you could provide more details so that we can better understand your concerns and address them appropriately. Your insights are invaluable to us, and we are committed to making the necessary improvements to enhance our guests’ experiences.Please know that your feedback has been shared with our management team, and we are already taking steps to ensure that such issues are resolved. We hope you will give us another opportunity to serve you better in the future.Warm regards,
by A verified traveler
Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Guest Relations Team, Hotel Management
Dear Ms. Hanen,Thank you for taking the time to rate your recent stay at Tunis Marriott Hotel with a perfect 10 out of 10. We truly appreciate your excellent rating and are thrilled to hear that you had such a wonderful experience with us.Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations during your stay. We strive to provide exceptional service, comfortable accommodations, and memorable experiences for all our guests, and it is gratifying to know that we succeeded in delivering on our promise during your visit.We hope to have the pleasure of welcoming you back to Tunis Marriott Hotel in the near future. If there is anything specific you would like to share about your stay or if you have any special requests for your next visit, please feel free to let us know.Thank you once again for choosing Tunis Marriott Hotel. We look forward to serving you again soon.Kind Regards,
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Guest Relations Team, Hotel Management
Hello,Thank you for taking the time to Feedback,Your rating of 8 out of 10 indicates that we could have improved in certain areas, and we would like to hear more about your specific concerns or suggestions for improvement. Knowing your opinion allows us to address any shortcomings and make the necessary improvements to ensure a better experience for our customers in the future.Thank you once again for choosing the Marriott Hotel Tunis. We look forward to welcoming you back and providing you with an even better experience during your next visit.Kind Reagrads.
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Guest Relations Team, Hotel Management
Hello,Thank you for taking the time to rate your recent stay at Tunis Marriott Hotel with a perfect 10 out of 10. We truly appreciate your excellent rating and are thrilled to hear that you had such a wonderful experience with us.Look forward to welcoming you soon.Kind Regards.Guest Relations Team
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by Guest Relations Team, Hotel Management
Hello,Thank you for taking the time to rate your recent stay at Tunis Marriott Hotel with a perfect 10 out of 10. We truly appreciate your excellent rating and are thrilled to hear that you had such a wonderful experience with us.Look forward to welcoming you soon.kind RegardsGuest Relations Team
by A verified traveler
Posted 18 Jul 2024
Hotel very modern, room excellent, everything a business traveller needs. Room top Bar very vibrant with good atmoshpere and very attentive staff who see you to your table and then waiters service is excellent. Found bar menu a little limited to burgers & pizza. Would have preferred more extensive menu.
Comment from Hotel Management
18 Jul 2024 by Guest Relations Team, Hotel Management
Hello,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our modern facilities, excellent rooms, and vibrant rooftop bar. Our team takes great pride in providing attentive service, and it's fantastic to know that we met your expectations.We appreciate your feedback regarding the bar menu. We are always looking for ways to enhance our offerings, and your input is invaluable to us. We will certainly consider expanding the menu to include a wider variety of options.We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 15 Jul 2024
Rooms had a great layout with walk in shower and all the facilities for a business traveller.
Comment from Hotel Management
15 Jul 2024 by Guest Relations Team, Hotel Management
HelloThank you for your wonderful review! We're delighted to hear that you enjoyed the room layout and found the facilities suited to your needs as a business traveler. Your satisfaction is our top priority and we are thrilled that we were able to exceed your expectations during your stay.We look forward to welcoming you back soon!
by A verified traveler
Posted 11 Jul 2024
Comment from Hotel Management
12 Jul 2024 by Guest Relations Team, Hotel Management
HelloThank you very much for your wonderful review and for rating us 5 out of 5!We are thrilled to hear that you enjoyed your stay at Tunis Marriott Hotel. Your satisfaction is our top priority and we're delighted to have met your expectations.We look forward to welcoming you back soon!Best Regards
