Ratings based on 815 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Clean , recommend
Comment from Hotel Management
14 Dec 2024 by Mazagan, Hotel Management
Dear Mr Fouad,Thank you for your kind review and your recommendation! We look forward to hosting you again in the future!Kind regards,Jacques ClaudelGeneral Manager
by A verified traveler
Posted 10 Dec 2024
Must do more effort for rooms property.
Comment from Hotel Management
11 Dec 2024 by Mazagan, Hotel Management
Dear Mrs Asmaa,Thank you for sharing your feedback with us. We value your comments and will work to ensure a better experience during your next stay. Your satisfaction is important to us, and we appreciate the opportunity to improve.Warm regards,Jacques ClaudelGeneral Manager
by A verified traveler
Posted 7 Dec 2024
The staff were extremely helpful
Comment from Hotel Management
11 Dec 2024 by Mazagan, Hotel Management
Dear Mr Andrew Peter,Thank you for your kind words! We’re delighted to hear that our staff made your stay enjoyable. We look forward to welcoming you back soon!Warm regards,Jacques ClaudelGeneral Manager
by A verified traveler
Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Mazagan, Hotel Management
Cher M. Driss,Merci d'avoir partagé votre ressenti avec nous. Votre satisfaction est notre plus belle récompense, et nous espérons vous accueillir à nouveau très bientôt.Cordialement,Jacques ClaudelDirecteur Général
by A verified traveler
Posted 16 Nov 2024
We were welcomed from the moment we arrived. Our room had a lovely view of the beach & ocean and was well appointed. The bed & pillows so comfy and we slept well! Breakfast service was very professionally. Zohra was so kind and helpful and made our breakfast time extra special.
Comment from Hotel Management
18 Nov 2024 by Mazagan, Hotel Management
Dear Guest,Thank you for sharing your wonderful experience with us. We’re delighted to know you felt warmly welcomed and that your stay was so enjoyable. We look forward to welcoming you back for another relaxing and memorable stay.Warm regards,Jacques ClaudelGeneral Manager
by A verified traveler
Posted 1 Nov 2024
An excellent resort and outstanding staff.
Comment from Hotel Management
2 Nov 2024 by Mazagan, Hotel Management
Dear Gardenia,Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our resort and found our staff exceptional. We look forward to welcoming you back soon!Best Regards,Jacques ClaudelGeneral Manager
by A verified traveler
Posted 28 Sep 2024
Struttura stupenda non manca nulla . Personale sempre disponibile. In poche parole non vedo L ora di tornare
Comment from Hotel Management
7 Oct 2024 by Mazagan, Hotel Management
Dear Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found everything you needed at our property. Our team always strives to provide the best service, and it's wonderful to know you felt well taken care of. We can’t wait to welcome you back again soon!Kind Regards,Jacques ClaudelGeneral Manager
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Mazagan, Hotel Management
Chère Madame Donna,Merci d'avoir partagé votre ressenti avec nous. Votre satisfaction est notre priorité, et nous espérons vous accueillir à nouveau très bientôt !Bien cordialement,Jacques ClaudelDirecteur Général
by A verified traveler
Posted 23 Sep 2024
Great property, been here before will come back again
Comment from Hotel Management
23 Sep 2024 by Mazagan, Hotel Management
Dear Mr Said,Thank you for your positive feedback! We're thrilled to hear you enjoyed your stay and plan to return. Your loyalty means a lot to us, and we look forward to welcoming you back soon!Kind regards,Jacques ClaudelGenera Manager
by A verified traveler
Posted 17 Sep 2024
Dinner and Breakfast buffet are outstanding.
Comment from Hotel Management
23 Sep 2024 by Mazagan, Hotel Management
Dear Mr Jürgen,We're delighted that you enjoyed our dinner and breakfast buffet. We strive to provide an exceptional dining experience, and your feedback inspires us to keep delving into excellence. We hope to see you again soon!Kind regards,Jacques ClaudelGeneral Manager