Ratings based on 11 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.6 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Sep 2024
I could't even stayed there, they tried to over charge me once I got there,
by A verified traveler from miami
Posted 10 Mar 2020 on Orbitz
I bought a ticket and hotel package by ortbitz and upon arriving at the hotel they did not respect the prices they gave me, mentioning that was orbitz equivocation. They charged me a surplus for me and the same as i paid for a guest in the same room, the room did not have Air conditioning and I have to pay more for that, and hard mattress like cement. I will not recommend it. I ordered that they did not clean the room because I had had surgery and disinfected the whole room in addition to the coronavirus, i did not want nobody to touch my things, and to my surprise they entered the room, and the answer from the staff when i ask why? was that they have to enter if I want it or not. BAD CUSTUMER SERVICE IF THAT HAPPENED IN USA THEY WILL RESPECT PRICES .
Compre por Orbitz un paquete que incluia tiquete de vuelo y hotel, al llegar no me respetaron los precios me cobraron tarifa completa y por la segunda persona que se quedaba en la misma habitacion el mismo precio que pague por mi, la habitacion no tenia aire acodicionado y en ningun lugar donde hice la reserva decia que habia habitaciones sin aire,y porsupuesto un extra por aire, el colchon duro como una Piedra. Ordene que no entraran a la habitacion por que habia tenido una cirugia y habia desinfectado toda la habitacion y ademas por el tema del coronavirus no queria que nadie tuviera acceso a mis cosas, y para mi sorpresa entraron a limpiar, cuando pregunte por que habian entrado? contestaron q entraban quisiera o no!!
by A verified traveler
Posted 8 Sep 2024
by A verified traveler
Posted 9 Jul 2024
Excelente viaje
by A verified traveler
Posted 17 Jun 2024 on Hotels
El lugar tenía cerca restaurantes y al frente tenía muchos árboles grandes en general un lugar tranquilo
by A verified traveler
Estadía agradable
Posted 4 Jun 2024 on HotelsMe fue bien, la gente amable . El sitio limpio
by A verified traveler
Posted 17 May 2024 on Hotels
by A verified traveler
Posted 1 Apr 2024 on Hotels
Super bien
by A verified traveler
Posted 13 Sep 2023 on Hotels
by A verified traveler
Posted 9 Apr 2021 on Hotels
Comment from Hotel Management
22 Apr 2021 by Ayenda Hoteles, Hotel Management
Gracias por tu comentario y por elegir nuestra cadena de Hoteles Ayenda! Nos alegra que hayas disfrutado tu estadía y esperamos tenerte de regreso pronto :) Atentamente, Ayenda Hoteles.
