Ratings based on 82 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Sep 2024
It is organized
Daily clean
Daily supply of water
Daily supply of bathroom requirements
Telephone quick answer
by A verified traveler
Posted 8 Sep 2024
Clean
Respect the visitor
by A verified traveler
Posted 28 Aug 2024
No house keeping standards and service sucks. Unfortunately, wont return to this hotel.
by A verified traveler
Posted 4 Nov 2023
Comfortable hotel with friendly, efficient staff
Comment from Hotel Management
6 Nov 2023 by Michael,Albeer, Hotel Management
Thank you for sharing your feedback with us. We are pleased to hear you enjoyed your stay at our hotel and we hope to have the pleasure of welcoming you back again here soon
by A verified traveler
Posted 2 Jan 2023
I had a very nice time.
Comment from Hotel Management
16 Jan 2023 by Shenouda samir, Hotel Management
Dear Ms. Amina, Thank you so much for staying with us and for taking the time to write your review, We are extremely happy to read that you had an enjoyable stay with us.We are looking forward to welcoming you again in the near future.Best regardsHotel Managment
by A verified traveler
Posted 24 Nov 2022
It’s basic, nothing extra about it.
Comment from Hotel Management
19 Dec 2022 by Rafik Ragy, Hotel Management
Dear Mohamed,Thank you for staying with us and for taking the time to write a review about your experience with us.Looking forward to welcome you soon again.Best regardsRafik RagyExecutive Assistant Manager
by A verified traveler from Dubai
Posted 13 Jun 2022
The rooms in this property is in need to a refurbishment and the restaurant for breakfast needs a new coffee machine. But when it comes to the hotel staff you cannot fault them. We had a minor complaint after our check in and the staff did everything in their power to make sure we had all we needed and where happy for the rest of our stay. The team truly made our stay and I would come again knowing I'll be well taken care of. Thank you for making our stay memorable
Comment from Hotel Management
14 Jun 2022 by Elia Karam, Hotel Management
Dear Ms. Mira,
We would like to thank you for taking the time to write your review, and we are very pleased to hear that you enjoyed your stay at Mosaique Hotel. Please rest assured that all your comments will be taken on board to help us improve our service quality. We look forward to welcoming you again in the very near future.
Warm regards,
Hotel Management.
by A verified traveler
Posted 9 Jan 2022
Location
Comment from Hotel Management
11 Jan 2022 by Shenoda samir, Hotel Management
Dear Mr. Youssef,
We would like to thank you for taking the time to write your review, and we are very pleased to hear that you enjoyed your stay at Mosaique Hotel. Please rest assured that all your comments will be taken on board to help us improve our service quality.
We look forward to welcoming you again in the very near future.
Warm regards,
Hotel Management.
by A verified traveler
Posted 3 Dec 2021
Friendly staff. Very good breakfast. Basic clean rooms. Good location but little bit far from old marina and downtown.
Comment from Hotel Management
5 Dec 2021 by Elia Karam, Hotel Management
Dear Ms. Amani,
Thank you for such positive feedback on our services, we take great pride of our team. We are looking forward to welcoming you again in the very near future.
Warm regards,
Hotel Management.
by A verified traveler
Posted 24 Jul 2021
location. staff. pool.
Comment from Hotel Management
28 Jul 2021 by Shenoda samir, Hotel Management
Dear Our Valued Guest,,
We would like to thank you for taking the time to write your review, and we are very pleased to hear that you enjoyed your stay at Mosaique Hotel. We look forward to welcoming you again in the very near future.
Warm regards,
Hotel Management
