Ratings based on 131 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Our stay was good . The staff were very helpful and friendly. And the rooms were very clean.
Comment from Hotel Management
7 Aug 2024 by Marisol García, Hotel Management
Thank you for your comments Liza. We hope all was grateful during your stay.Best regards
by A verified traveler
Posted 5 May 2024 on Hotels
Great location, good resteraunt helpfull staff,rubbish wifi
Comment from Hotel Management
7 Aug 2024 by Marisol García, Hotel Management
Good moring, Thanks leo for your comment about your stay.Best regards
by A verified traveler
Posted 29 Apr 2024
Clean. Good breakfast and service. Close to airport. Has a shuttle
Comment from Hotel Management
7 Aug 2024 by Marisol García, Hotel Management
Thanks a lot for tou comment about your stay. We hope all was ok for you. Best regards
by A verified traveler from Woodbridge
Posted 14 Oct 2023
Helpful staff. Wi-Fi ok.
Comment from Hotel Management
23 Oct 2023 by Saludos, Hotel Management
Good morning:Thansk a lot for your comment. We hope your stay was ok for you!Best regards
by A verified traveler
Too hot.
Posted 31 Mar 2023 on HotelsDefinitely the rooms are not 4 stars. Overall nice place, nice service. Very hot in the rooms and hall. No matter what you set the room temperature it would blow more hot air. Told the front desk we’re told the main A/C was still set on heat, turn it off and open window. That let more outside heat and Sun in. As evening temperatures dropped the room cooled off. Closed window to sleep to not hear outside noise then couldn’t sleep because of heat again. Breakfast was good. Don’t think I would return.
Comment from Hotel Management
10 Apr 2023 by Marisol García, Hotel Management
Gracias por su comentario. Nos ayudan a seguir mejorando en nuestro servicio al cliente.Lamentamos que pasara calor en la habitación; Calor no habitual en esta zona y época del año, por lo que el hotel aún no dispone de aire acondicionado. Lamentamos no haberle podido ofrecer un buen servicio y no haber sabido cumplir sus expectativas.Gracias y saludos
by A verified traveler
Posted 19 Sep 2022 on Hotels
Comment from Hotel Management
3 Nov 2022 by Marisol García, Hotel Management
Gracias Raz por su puntuación. Esperamos que disfrutara de su estancia.Hasta pronto!
by A verified traveler
Nice hotel, but loud music
Posted 21 Apr 2022 on HotelsStayed 1 night with family of 4. Hotel is nice. Room was spacious with bunk beds and 2 single beds. Bathroom was large. Room was very clean. Woke up at 2am to very loud music just outside our room. It continued until after 3:30am making sleep very difficult. Not sure if this was a one time event or if it’s regular occurrence.
Comment from Hotel Management
7 May 2022 by Marisol García, Hotel Management
Thank you for your comment and assessment of your stay. We are glad to know that he found everything to his liking and that he enjoyed his stay.
We are sorry for the noise from the bar next to the hotel.
Greetings
by A verified traveler
Posted 27 Sep 2021 on Hotels
Comment from Hotel Management
5 Oct 2021 by Marisol García - Jefa de recepción, Hotel Management
Gracias por su valoración! Nos alegra saber que disfrutó de su estancia!
by A verified traveler
Posted 20 Oct 2019
location is good, nice staff, very clean, good value.
Comment from Hotel Management
28 Oct 2019 by Marisol García. Front Desk Manager, Hotel Management
Good morning:
Thanks a lot for your comment. We are glad to know taht all was great for you during your stay.
Best regrads
by A verified traveler
Posted 12 Sep 2019
It was convenient , quiet and well located. Being located next to the café was very nice.
Comment from Hotel Management
28 Oct 2019 by Marisol García. Front Desk Manager, Hotel Management
Good morning:
Thanks a lot for your comment about your stay.
We are glad to know taht all was great during your stay and that you could enjoy our cafeteria service next to the hotel.
Best regards
