Ratings based on 227 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Guest Experience Team, Hotel Management
Hi Harry,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Guest Experience Team
by A verified traveler
Posted 13 Sep 2024
Clean
Comment from Hotel Management
18 Sep 2024 by Guest Experience Team, Hotel Management
Hi Robert,Thank you for highlighting the cleanliness of our hotel. We’re glad to hear it met your expectations. We hope to have the pleasure of welcoming you back soon!Warm regards,Guest Experience Team
by A verified traveler
Posted 9 Sep 2024
All good
Comment from Hotel Management
13 Sep 2024 by Customer Care Team, Hotel Management
Hi Alejandro,Thank you for your feedback! We’re pleased to hear that everything was to your satisfaction. We look forward to welcoming you back and providing another great experience!Warm regards,Guest Experience Team
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
13 Sep 2024 by Customer Care Team, Hotel Management
Hi Daniel,Ratings like these are a great boost to our overall functioning and morale. Thank you for choosing us! We hope to see you again!Warm regards,Guest Experience Team
by A verified traveler
Posted 5 Sep 2024
Was clean and friendly staff but had a horrible sewer smell .
Comment from Hotel Management
13 Sep 2024 by Customer Care Team, Hotel Management
Hi Alejnadro,Thank you for your feedback. We’re glad to hear you found the staff friendly and the facility clean. We apologize for the sewer smell you experienced, as this is not reflective of our usual standards. We are investigating the issue to address it promptly and ensure a more pleasant environment for our guests. We appreciate your input and hope to provide a better experience during your next visit.Warm regards,Guest Experience Team
by A verified traveler
Posted 2 Sep 2024
everything was perfect
Comment from Hotel Management
3 Sep 2024 by Customer Care Team, Hotel Management
Hi Rachel,We’re thrilled to hear that everything about your stay was perfect! Thank you for your kind words; it’s wonderful to know we met your expectations. We look forward to welcoming you back for another flawless experience.Warm regards,Guest Experience Team
by A verified traveler
Posted 21 Aug 2024
God service
Comment from Hotel Management
3 Sep 2024 by Customer Care Team, Hotel Management
Hi Blanca,We’re glad to hear you received good service during your stay! Thank you for your feedback; we hope to have the pleasure of serving you again soon.Warm regards,Guest Experience Team
by A verified traveler
Posted 17 Aug 2024
Very clean property. Easy check in and check out. Cherry on top was pet friendly and very comfortable bed.
Comment from Hotel Management
3 Sep 2024 by Customer Care Team, Hotel Management
Hi Sincleer,We’re delighted you found our property very clean and appreciated the easy check-in and check-out process. It’s great to hear that being pet-friendly and having a comfortable bed were highlights of your stay. Thank you for sharing your positive experience; we look forward to welcoming you and your furry friends back in the future!Warm regards,Guest Experience Team
by A verified traveler
Posted 12 Aug 2024
The property was clean breakfast great, area convenient, however pool was clise due to chemical cleaning wondering why it was not done at night when pool was closed, also not room service i had to ask for towels and trash bags
Comment from Hotel Management
3 Sep 2024 by Customer Care Team, Hotel Management
Hi David,We’re pleased you found the property clean, enjoyed the breakfast, and appreciated the convenient location. We apologize for the inconvenience caused by the pool being closed for chemical cleaning and understand your concern about scheduling. We also regret the issue with room service and will work to ensure that requests for towels and trash bags are handled more efficiently in the future. Thank you for your feedback; we hope to provide a more seamless experience on your next visit.Warm regards,Guest Experience Team
by A verified traveler
Posted 11 Aug 2024
Just a quick one night stay for me but this place was great.
Easy access to the highway and pleanty of good food options near by.
Comment from Hotel Management
3 Sep 2024 by Customer Care Team, Hotel Management
Hi jonathan,We’re thrilled to hear you had a great stay, even if it was just for one night! It’s wonderful that our easy access to the highway and the nearby food options made your visit enjoyable. Thank you for your feedback; we hope to welcome you back for a longer stay in the future!Warm regards,Guest Experience Team
