Ratings based on 160 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Michelle G, Hotel Management
Thank you for your review! Hope to see you again!!!
by A verified traveler
Posted 18 Nov 2024
Location was close to family.
Comment from Hotel Management
25 Nov 2024 by Michelle G, Hotel Management
We are so glad we were able to accommodate you and hope we can always be your choice when staying in El Dorado, Arkansas.
by A verified traveler
Posted 13 Nov 2024
Clean and the front desk clerk was super!!!
Comment from Hotel Management
25 Nov 2024 by Michelle G, Hotel Management
Thank you so much for letting us know how we are doing! We do hope to see you again in the future!
by A verified traveler
Posted 11 Nov 2024
Overall stay was great for one night. Just wish they offered breakfast.
Comment from Hotel Management
11 Nov 2024 by Michelle Groshong, Hotel Management
Thank you for letting us know how your stay was! While we are not like most hotels who tell you what you have to eat in the morning, we do have full sized kitchens in your room so that you can cook what YOU like to eat! Hope to see you again!
by A verified traveler
Posted 9 Nov 2024
Staff were very friendly, bed was comfortable
Comment from Hotel Management
11 Nov 2024 by Michelle Groshong, Hotel Management
Thank you for letting us know how we are doing. We totally agree with you about our beds! BEST BEDS EVER!!!!
by A verified traveler from Washington
Posted 25 Oct 2024
I am submitting this terrible review because one the room door gets stuck and is hard to open. And the refrigerator motor made noises. And the room had roaches running around. Worst place I have ever stayed!
by A verified traveler
Posted 13 Oct 2024
Not a good stay at all. Please advise how to request full refund as room was roach infested. Roach got on me while using the restroom. Complained to front desk about roaches and was given a can of zevo bug spray. My sister had taken a chemo treatment and was not feeling well and the fumes made her ill. Had to check out a day early to take her back home and the roaches were intolerable.
by A verified traveler
Posted 25 Sep 2024 on Hotels
I booked the rooms using Hotels.com but they had issues checking us in. We had to to wait over 30 minutes thatvinl included several calls from the hotel staff to resolve an issue they never encountered.
Comment from Hotel Management
25 Nov 2024 by Michelle G, Hotel Management
We are so sorry that you experienced this but we are glad we were able to resolve the issue. We hope to see you again in the future!
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 4 Sep 2024
