Ratings based on 461 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Hostel suites stay
Posted 23 Apr 2020 on HotelsIt wasn't too bad
by A verified traveler
Not clean
Posted 7 Mar 2020 on HotelsNot clean
by A verified traveler
Soar moment
Posted 12 Feb 2020 on HotelsI took a shower in another room because the shower didn't work in my room.
Comment from Hotel Management
21 Feb 2020 by Melina Lisa,Equipo HS, Hotel Management
Hello facundo, good afternoon, we thank you for taking the time to write a comment, we are sorry for what happened, we already contacted the maintenance area to fix what happened.
We hope you come back soon.
Thank you for choosing us.
Kind regards
by A verified traveler
Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
21 Feb 2020 by Melina Lisa,Equipo HS, Hotel Management
Hola Anonymous,buenas tardes,agradecemos que se haya tomando un tiempo para escribir un comentario.
Nos alegra saber que le gusto nuestro alojamiento.
Gracias por elegirnos.
Esperamos que vuelva pronto
Saludos cordiales
by A verified traveler
Posted 2 Feb 2020 on CheapTickets
Please try to keep genuine photos so that we can book for other hotels
Comment from Hotel Management
21 Feb 2020 by Melina Lisa,Equipo HS, Hotel Management
Hello, good afternoon, thank you for leaving a comment, we are working to improve the establishment.
We hope you come back soon.
Kind regards
by A verified traveler
Posted 2 Jan 2020 on Hotels
Comment from Hotel Management
7 Jan 2020 by Carla Vasquez, Hotel Management
Hola, Shoval.
Gracias por tu evaluacion. Esperamos verlo pronto!
by A verified traveler
Absolute Dump
Posted 22 Nov 2019 on HotelsDo not stay here. Truly awful. I booked for a week, stayed a night! Filthy sheets, blood on the walls, lots of insects in the room, terrible AC and wifi!
Comment from Hotel Management
6 Dec 2019 by Carla Vasquez, Hotel Management
Sorry for your bad experience. We are constantly making improviments to offer a good experience to our guests
by A verified traveler
Posted 13 Nov 2019 on Hotels
by A verified traveler
Posted 8 Oct 2019
Super buena ubicacion, y por el precio esta muy bien.
Comment from Hotel Management
26 Nov 2019 by Carla Vasquez, Hotel Management
Gracias por tu evaluación! Esperamos que vuelvas pronto!
by A verified traveler
Inflexible staff
Posted 15 Feb 2019 on HotelsThey not willing to help
Comment from Hotel Management
4 Apr 2019 by Jheison, Hostel Suites, Hotel Management
Good day Erhard,
We wait that you had been a good stay with us, also we feeling the our people services wasn't bad for you, we will take present your comments for our improve.
Regards.
