Ratings based on 800 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Dec 2024
Room and bathroom were dirty
Comment from Hotel Management
18 Dec 2024 by Manager, Hotel Management
Hello claudia,We apologize for any inconvenience caused during your stay. Your feedback helps us improve our services for future guests. We strive to maintain high cleanliness standards and will address this with our team promptly. Thank you for sharing your experience with us.
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Manager, Hotel Management
Hello Karl H,We are thrilled to hear you had a fantastic stay with us! We appreciate your positive rating and hope to welcome you back soon for another wonderful experience.
by A verified traveler
Posted 6 Dec 2024
Rooms need to be modernized. Room heater did not work.
Room phone was disconnected.
To be fair, did receive a discount on the room rate because of the above.
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello William,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We have noted your comments and will address them with our team for further improvement. Should you have any additional feedback, we invite you to reach out to our management for further assistance regarding your stay. Thank you for choosing our hotel.
by A verified traveler
Posted 4 Dec 2024
Rooms were kinda dirty and smelled like pee
Comment from Hotel Management
5 Dec 2024 by Manager, Hotel Management
Hello Jeremy, We appreciate your feedback and apologize for any inconvenience caused during your stay. We encourage guests to report any issues to our team immediately so they can be addressed promptly and effectively. Your comments will be shared with our housekeeping department for further review and improvement. Thank you for bringing this to our attention.
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Nancy, We appreciate you choosing to stay with us. Please feel free to contact us directly with any specific feedback from your stay so we can improve our services. We hope to welcome you back in the future for a better experience.
by A verified traveler
Posted 26 Nov 2024
Always clean
Comment from Hotel Management
29 Nov 2024 by Manager, Hotel Management
Hello ricardo,We appreciate your feedback on the cleanliness of our hotel. It is our priority to maintain high standards to ensure a comfortable stay for all our guests. Should you have any further thoughts or concerns, please feel free to reach out to our management team.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello Sam,We are delighted to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Manager, Hotel Management
Hello Cristina, We're sorry to hear about your experience. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. Your feedback is valuable to us and we would like the opportunity to address any issues you encountered.
by A verified traveler
Posted 16 Nov 2024
Thank you
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello Michael,We appreciate your feedback and are sorry to hear about your experience. Your comments will be shared with our team for their review. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.
by A verified traveler
Posted 16 Nov 2024
Helpful staff
Comment from Hotel Management
16 Nov 2024 by Manager, Hotel Management
Hello lawrence,We are pleased to hear that you found our staff to be helpful during your stay. Should you have any future inquiries or require assistance, please feel free to reach out to us directly.
