Ratings based on 385 Verified Reviews

4.4 out of 5
80% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Nov 2024
1
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler from Owego

Posted 15 Nov 2024
High end hotel with excellent service and two nice restaurants but located in a remote area away from town. Our first room was less than ideal with a view facing a stone wall but they gave us a free upgrade to a trip,e room with a view off the lake.
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Excelente todo
5 out of 5
by A verified traveler

Posted 9 Nov 2024
The hotel is close to Lake Argentino with a nice view of the lake. The hotel has nice facilities, and the amenities are excellent. The breakfast was wonderful. Like most people we met in Argentina, the hotel staff were very friendly and helpful. It was worth every penny of the price.
5 out of 5
by A verified traveler from Bay Harbor Iss

Posted 8 Nov 2024
Excellent experience from the moment we checked in. Great view of the Argentine Lake, hotel ambiance, and amicable personnel.
5 out of 5
by A verified traveler

Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Xelena Hotel , Hotel Management
Muchas gracias por su puntaje perfecto y tiempo, nos da gusto saber que cumplimos con sus expectativas.
4 out of 5
by A verified traveler from owings mills

Posted 1 Nov 2024
Nice property Not as close to the lake as I expected
Comment from Hotel Management
1 Nov 2024 by Xelena Hotel , Hotel Management
Thanks for your time an score. But we are just 30 mtrs from the lake, I think that what you meant, The lake water has receded and that's why it's not as close to the shore, but we couldn't be any closer, literally, we're just across the street.
5 out of 5
by A verified traveler

Posted 18 Oct 2024
The staff is very efficient and courteous. The food is fantastic. I really enjoyed the view from the property and overall experience was outstanding.
Comment from Hotel Management
1 Nov 2024 by Xelena Hotel , Hotel Management
We thank you for your perfect score and comments. We are very pleased to know that you enjoyed our hotel and that our staff provided you with a warm stay.
5 out of 5
by A verified traveler

Posted 17 Oct 2024
good
Comment from Hotel Management
1 Nov 2024 by Xelena Hotel , Hotel Management
Thank you for your perfect score and time, we appreciate knowing that everything went well.