Ratings based on 247 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Cozy comfortable mountain style lodge in Patagonia. Beautiful views of Lake Argentina from our room. Excellent restaurant with professional friendly service. Reception staff were warm and helpful. Easy transfer to airport or the center of El Calafate. An excellent choice at the gateway to Patagonia!
4 out of 5
by A verified traveler from Fresno

Posted 26 Feb 2024
Had to wait at check in. Only one staff member to do all the check-in, could have used one more staff. Room was hot, could have had a fan in rooms. Breakfast was delicious! Dining area very nice.
5 out of 5
by A verified traveler

Posted 18 Dec 2023
Amazing setting, decent breakfast, nice pools, helpful staff Dinner was terrible. Slow & not clear what was included on menu or from server. Food was only warm & not tasty.
5 out of 5
by A verified traveler

Posted 19 Nov 2023
Muy bueno
4 out of 5
by A verified traveler

Posted 17 Nov 2023
Good hotel for the cost
5 out of 5
by A verified traveler

Posted 22 Feb 2023
Great property and great pools!
Comment from Hotel Management
14 Apr 2023 by Reservas, Hotel Management
Muchas gracias por su comentarios! Los tendremos en cuenta para seguir mejorando!Esperamos volver a recibirlos en nuestro hotel
5 out of 5
by A verified traveler

Posted 8 Jan 2023
Beautiful facility with a breathtaking view of the lake and mountains. The hotel is far from down town, where the restaurants and shopping places are. Although the hotel provides a shuttle service, it is limited to the late afternoon/night. You will ended paying several taxi rides to move back and forth.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jan 2023 on Hotels
3 out of 5
by A verified traveler

Posted 29 Dec 2022
The property was beautiful. The rooms are clean. However the staff could be friendlier.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Dec 2022