Ratings based on 1,037 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
2 Dec 2024 by Sycuan Guest Experience Team, Hotel Management
Thank you, Michael!
by A verified traveler
Posted 30 Nov 2024
Restaurant/ food 😋
Comment from Hotel Management
1 Dec 2024 by Sycuan Guest Experience, Hotel Management
Thank you for your feedback Fatima. We look forward to having you visit us again soon.
by A verified traveler
Posted 30 Nov 2024
Great staff
Comment from Hotel Management
30 Nov 2024 by Sycuan Guest Experience, Hotel Management
Thank you for your kind comment Kurtis. We look forward to having you visit us again soon.
by A verified traveler
Posted 30 Nov 2024
Comment from Hotel Management
30 Nov 2024 by Sycuan Guest Experience, Hotel Management
Thank you for your review Rayshaun. We look forward to having you join us again soon.
by A verified traveler
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Sycuan Guest Experience Team, Hotel Management
Thank you for staying at Sycuan Casino Resort, Maria!
by A verified traveler
Posted 27 Nov 2024
Relaxing Staycation
Comment from Hotel Management
28 Nov 2024 by Sycuan Guest Experience Team, Hotel Management
Thank you for staying at Sycuan Casino Resort, Louis!
by A verified traveler
Posted 27 Nov 2024
I booked two rooms for two nights got $25 food credit but didn’t get an upgrade. Our rooms had no view, loud air conditioning system, toilet paper roll screw was out and hanging off the wall.
Comment from Hotel Management
27 Nov 2024 by Sycuan Guest Experience Team, Hotel Management
Iliana, we apologize for the inconvenience of an emergency water shut-off for repairs and the other concerns you mentioned. We strive to provide our guests with the best experience and are disheartened that we fell short of expectations during your stay. Upgrades are available depending on availability, but pleased to hear management was able to assist you with food credits. We know this does not make up for the issues and we hope for your return in the future that provides a stay that highly outmatches the last.
by A verified traveler
Posted 26 Nov 2024
Always a great time at Sycuan. The casino, restaurants, and bars had something for all in our party of 7.
Comment from Hotel Management
27 Nov 2024 by Sycuan Guest Experience Team, Hotel Management
Thank you, Sabino - we appreciate your stay at Sycuan Casino Resort!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Sycuan Guest Experience Team, Hotel Management
Thank you, William!
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Sycuan Guest Experience Team, Hotel Management
Thank you, Michael!
