Ratings based on 977 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Safe, clean and comfortable rooms
Comment from Hotel Management
14 Jan 2025 by Helena Gracia Quality and guest relations, Hotel Management
Thank you very much for your review and your great rating. We are happy to see you had a great experience with us and hope to see you back again!
by A verified traveler
Posted 7 Jan 2025
Centered , walking distance
Comment from Hotel Management
14 Jan 2025 by Helena Gracia Quality and guest relations, Hotel Management
Thank you very much for staying with us and for leaving a review. We are happy to see that you have enjoyed your stay, specially our central locationHope to see you nback again in a near future!
by A verified traveler
Posted 3 Jan 2025
Comment from Hotel Management
14 Jan 2025 by Helena Gracia Quality and guest relations, Hotel Management
Muchas gracias por su excelente valoracion. Nos alegra saber que disfruto de su estancia entre nosotros y confiamos poder recibirle de nuevo muy pronto
by A verified traveler from Allen
Posted 2 Jan 2025
Love the location of this hotel as it sits in a quiet part of town but very close and walkable to the shopping areas, restaurants and even the Sagrada Familia and other churches.
Comment from Hotel Management
14 Jan 2025 by Helena Gracia Quality and guest relations, Hotel Management
Many thanks for gving us the maximum rating! We are very happy to see you enjoyed your stay and specially our central location .We hope to see you back soon!
by A verified traveler
Posted 1 Jan 2025
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Comment from Hotel Management
14 Jan 2025 by Helena Gracia Quality and guest relations, Hotel Management
Many thanks for gving us the maximum rating! We are very happy to see you enjoyed your experience with us and hope to see you back soon!
by A verified traveler
Posted 31 Dec 2024
Comment from Hotel Management
14 Jan 2025 by Helena Gracia Quality and guest relations, Hotel Management
Many thanks for gving us the maximum rating! We are very happy to see you enjoyed your experience with us and hope to see you back soon!
by A verified traveler from Lakeville
Posted 30 Dec 2024
Excellent staff
Comment from Hotel Management
31 Dec 2024 by Helena Gracia Quality & guest relations, Hotel Management
Many thanks for your feedback. We are very pleased to read that our staff members made a good impression to you and you had a great stayHope to see you back very soon!
by A verified traveler
Posted 30 Dec 2024
I go back home fro Christmas every year and Gran Hotel Havana is my goto hotel. Great staff, location, centric but quiet. Will definitely repeat!
Comment from Hotel Management
30 Dec 2024 by Helena Gracia Quality and guest relations, Hotel Management
Thank you very much for staying with us and for leaving a review. We are thrilled to hear that you had a great stay and that our staff made a positive impression on you.Your feedback will serve as an encouragement to al lof our staff as we strive to continously improve the quality of our Service.We hope to have the opportunity to welcome you back again and your experience be as great as previous one
by A verified traveler
Posted 29 Dec 2024
Gave a morning picnic bag before heading to the train
Comment from Hotel Management
30 Dec 2024 by Helena Gracia Quality and guest relations, Hotel Management
Thank you very much for your great rating! we are so happy to see your experience was up to par your expectations and hope to welcome you back again!
by A verified traveler
Posted 29 Dec 2024
Comment from Hotel Management
30 Dec 2024 by Helena Gracia Quality and guest relatiions, Hotel Management
Many thanks for that top ratingHope to welcome you back again
