Ratings based on 459 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Dorinm, Hotel Management
Dear Gilad,It was a pleasure to see that your recent stay in the Royal Garden Hotel lived up to all you hoped it would be.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin
by A verified traveler
Expensive and not good
Posted 2 Mar 2024 on HotelsThe room described ss a large suite for 4 people had one queen and a sofabed, small flatscreen no coffe maschine , the halls were dirty , for 600$ a night , hard passs
Comment from Hotel Management
6 Mar 2024 by Dorinm, Hotel Management
Dear dror,I was sorry to read that your last vacation at our hotel did not match your expectations.It will be clarified that such comments are not typical of the high level of cleanliness and maintenance, and of the standards that the Isrotel hotel chain maintains in our hotels.your comments have been taken to our attention and brought to the attention of the parties concerned.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin
by A verified traveler
Posted 24 Jun 2023
Super clean, extremely kids friendly , very good quality food ( buffet can get pricey especially on Friday night and Saturday).
Comment from Hotel Management
25 Jun 2023 by Dorinm, Hotel Management
Dear Kamran,It was a pleasure reading how you and your family enjoyed your recent stay in the Isrotel Royal Garden Hotel.We will be happy to see you again in the futureBest RegardsDorin
by A verified traveler
Posted 22 Jun 2023
Big parking problem so if you don't have an app name Pango to pay with your credit card you can't park in the front of the hotel. The back gated free parking can fill about 100 cars when this hotel probably have about 700 rooms! Therefor I couldn't park the car nowhere at night and needed to wait in the car for hour until someone moved his car.
The rooms looks from the 90's . its time to renovate.
The pools are small with a lot of kids.
2 hours when I ask for the refund policy paper the manager told me they don't have one and just that there is no refund.
Not recommending this hotel.
Comment from Hotel Management
25 Jun 2023 by Dorinm, Hotel Management
Dear Shmuel,Thank you for taking the time to share your experiences following your recent stay with us.Royal Garden has 331 spacious and modern suites.Regarding your comment regarding the hotel's parking, I would like to explain that at the "Yishrotel Royal Garden" hotel, there is a spacious parking lot that surrounds the hotel and is intended for its guests, this is in addition to an underground parking lot located in front of the hotel.If these parking lots are full, we direct our guests to the "Isrotel Riviera" hotel parking lot, next to the hotelThese parking spaces do not involve an additional payment and many guests find free parking spaces in this complex.In addition, near the hotel there are many parking lots on behalf of the city of Eilat, which involve a fee and if our guests choose not to park in nearby parking lots, which do not involve a fee, they will be able to do so by purchasing parking tickets.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin
by A verified traveler
Posted 4 Jun 2023 on Hotels
Comment from Hotel Management
4 Jun 2023 by Dorinm, Hotel Management
Dear anat,The goal of the Isrotel Hotel chain is to provide for the comfort and enjoyment of its guests.It is, therefore, a great pleasure to see how much we succeeded during your recent stay with us.We will be happy to see you again in the futureBest RegardsDorin
by A verified traveler
no come here
Posted 23 May 2023 on Hotelsvery bad not clean and bad smells
Comment from Hotel Management
24 May 2023 by Dorinm, Hotel Management
Dear Omer,I was sorry to read that your last vacation at our hotel did not match your expectations.Your comments have been taken to our attention and brought to the attention of the parties concerned.It will be clarified that such comments are not typical of the high level of cleanliness and maintenance, and of the standards that the Isrotel hotel chain maintains in our hotels.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin
by A verified traveler
Posted 4 May 2023
Comment from Hotel Management
29 May 2023 by Dorinm, Hotel Management
Dear Alisa,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your review.We look forward to having another opportunity to host you again in the near future and we shall continue to do everything in our power to make your stay with us enjoyable.Best RegardsDorin
by A verified traveler from Jerusalem
Posted 22 Apr 2023
Great stay , nice staff
Comment from Hotel Management
23 Apr 2023 by Dorinm, Hotel Management
Dear Wesam,Thank you for taking the time to share your experience during your recent stay at Isrotel Royal Garden Hotel and thank you for your wonderful review.We were happy to read that you enjoyed our hotel.We will be happy to welcome you again during your next stay in Eilat.Best RegardsDorin
by A verified traveler
Posted 25 Mar 2023
Comment from Hotel Management
26 Mar 2023 by Dorinm, Hotel Management
Dear Revital,I was sorry to see that your last vacation at our hotel did not match your expectations.We hope that despite this we will be given the opportunity to return to host you in the future while we do our utmost to make your vacation enjoyable.Best RegardsDorin
by A verified traveler
Posted 9 Mar 2023 on Hotels
Comment from Hotel Management
9 Mar 2023 by Dorinm, Hotel Management
Dear Guest,It was a pleasure to see that your recent stay in the Isrotel Royal Garden Hotel lived up to all you hoped it would be.We shall look forward to welcoming you again in the future.Best RegardsDorin
