Ratings based on 662 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by The Glen Hotel and Suites, Hotel Management
Dear Lyn,Thank you for taking the time to share your rating. We apologise for not fully meeting your expectations during your stay. Please don't hesitate to contact us if there is anything we can do to improve your next stay with us.
by A verified traveler
Posted 24 Nov 2024
Perfect location.
Comment from Hotel Management
24 Nov 2024 by The Glen Hotel and Suites, Hotel Management
Hi Paul, Thanks for your recent stay and for taking the time to leave a review. We are pleased you enjoyed the visit and the location. We look forward to welcoming you back in the future.
by A verified traveler from Federal way
Posted 30 Sep 2024
People were excellent! Very friendly and very helpful. Food at the restaurant was AMAZING!!
I will be back!!!
Comment from Hotel Management
30 Sep 2024 by The Glen Hotel and Suites, Hotel Management
Hi Jim, Thanks for your recent stay and for taking the time to leave a review. We are pleased you enjoyed the visit and found the team and the food to be of a high standard. We look forward to welcoming you back in the future.
by A verified traveler
Posted 27 Aug 2024 on Wotif
Only thing that they mucked was I wasn't given my $100 bond back, so in a reality, my family night cost a total of $294. Which is false advertising and not to mention I wasn't working at the time n my precious babies were leaving the country the next day
by A verified traveler
Posted 24 Aug 2024 on Wotif
Very expensive for what it was. Not a sensible property. Cars away from accommodation and whilst it may be “secure” it’s out in the rain and so are you to park and retrieve. You also have to bring your luggage from and to the same car park. Pity if it’s raining or windy. No exhaust fan in the bathroom so you cannot see a thing. If there is you don’t know it. Hairdryer is the size of a liar jet and weighs a ton so don’t have wrist troubles or arthritis. Room was lovely food at the hotel beautiful. Bed very comfy.
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by The Glen Hotel and Suites, Hotel Management
Dear Michael, Thank you for taking the time to share your lovely review. We hope to have the opportunity to welcome you back soon.
by A verified traveler
Posted 12 Aug 2024
Friendly Staff and great location close to highway to get around
Comment from Hotel Management
13 Aug 2024 by The Glen Hotel and Suites, Hotel Management
Dear Charlie, Thank you for choosing to stay at The Glen Hotel and Suites and for taking the time to share your review. We are delighted to see you enjoyed our hospitality and location and we look forward to the chance to welcome you again.
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
9 Aug 2024 by The Glen Hotel and Suites, Hotel Management
Hi Elizabeth, Thanks for such a positive review! We appreciate it and we hope to welcome you back to The Glen in the near future.
by A verified traveler
Posted 5 Aug 2024 on Wotif
Position
Comment from Hotel Management
5 Aug 2024 by The Glen Hotel and Suites, Hotel Management
Hi Neil, Thank you for taking the time to share your feedback. We appreciate the very positive rating. We hope to have the opportunity to welcome you back in the future
by A verified traveler
Posted 29 Jul 2024 on Hotels
Amazing stay,spacious rooms and convenient location.
Comment from Hotel Management
30 Jul 2024 by The Glen Hotel and Suites, Hotel Management
Dear Osea, Thank you for choosing to stay at The Glen Hotel and Suites and for taking the time to share your great review. We are delighted to see you enjoyed your stay and we look forward to the chance to welcome you again soon.
