Ratings based on 992 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santa Maria
Posted 2 Jan 2025
I've stayed at this hotel multiple times. It's in a great location just off the interstate and very convenient with the Wendy's, other restaurant and gas station/convenience store next door. It can get a bit busy, but ample parking is available at the hotel.
There is a grassy area by the gas station/across from hotel where you can take your dog for a potty break. Too bad people don't clean up after their dogs. It was pretty gnarly with all the poop! There isn't a designated pet area anywhere on the hotel property proper. So, take your own poop bags and pick up your dog's poop!
The hotel staff was very nice. We had forgotten our corkscrew for our wine, and they lent us one. Breakfast is good at the hotel and convenient. LOVE their bed linens and pillows! Super comfy!
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 14 Dec 2024
Property was ok, staf was great, but something needs to be done so best western accepts members that make reservations through Expedia
Comment from Hotel Management
16 Dec 2024 by DESERT OASIS, Hotel Management
Thank you for taking the time to review our hotel on your recent stay.
by A verified traveler
Posted 13 Dec 2024
Hot tub was nice but the pool was freezing. The hallway floors and stairs needed vacuuming. The employees was great and the breakfast was perfect.
Comment from Hotel Management
16 Dec 2024 by DESERT OASIS, Hotel Management
Thank you for taking the time to review our hotel on your recent stay.
by A verified traveler
Posted 13 Nov 2024
Jacuzzi been dirty for a year. Room had dirt smell. Tv didn't work. MOST OF ALL, Martha was unwilling to change our room. & Was rude tmy wife.
Comment from Hotel Management
13 Nov 2024 by DESERT OASIS, Hotel Management
Thank you for taking the time to review our hotel on your recent stay.
by A verified traveler from PLACENTIA
Posted 12 Nov 2024
Decent stop over
Comment from Hotel Management
13 Nov 2024 by DESERT OASIS, Hotel Management
Thank you for taking the time to review our hotel on your recent stay.
by A verified traveler from San Leandro
Posted 9 Nov 2024
Great roadside Best Western, so when you're on I-10 and you're looking for a nice place to sleep, this place is very nice!!
Comment from Hotel Management
13 Nov 2024 by DESERT OASIS, Hotel Management
Thank you for taking the time to review our hotel on your recent stay.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
13 Nov 2024 by DESERT OASIS, Hotel Management
Thank you for taking the time to review our hotel on your recent stay.
by A verified traveler
Posted 8 Nov 2024
Did not like response to elevator complaint. Take a guest seriously.
Comment from Hotel Management
13 Nov 2024 by DESERT OASIS, Hotel Management
Thank you for taking the time to review our hotel on your recent stay.
by A verified traveler from Dewey
Posted 8 Nov 2024
Comment from Hotel Management
13 Nov 2024 by DESERT OASIS, Hotel Management
Thank you for taking the time to review our hotel on your recent stay.
