Ratings based on 977 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from kaneohe
Posted 15 Nov 2024
I will stay at hotel again mahalo!!!
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from Austin
Posted 12 Nov 2024
The staff was incredibly nice and welcoming. The room was always very well cleaned and we had no problems with the amenities. There’s casual eateries nearby and the subway station (Nishikasai) is very close by and convenient. The only downside is sometimes the wifi can be a bit spotty but other than that I highly recommend!
by A verified traveler
Posted 7 Nov 2024
by A verified traveler
Posted 7 Nov 2024
Property is generally good. The rooms are a bit dated but functions well and you can sleep well. Room cleaning is available. But if you're looking for laundromat, better use the one across the street instead of the one in the building.
by A verified traveler
Posted 7 Nov 2024
Good place to stay with my family!
by A verified traveler
Posted 21 Oct 2024
Very affordable. Staff was very friendly and the hotel is located at a very convenient spot with train stations around.
by A verified traveler
Posted 19 Oct 2024
We chose this hotel because Expedia offered a good price. The hotel is a short walk from Nishi-Kasai metro station. There are lots of eateries (both Western and Japanese) and convenience stores all around. Hotel offers free breakfast including pastries, various juices, miso soup and salads. Staff is excellent and knowledgeable in English. There is also a washer/dryer combo in the room. Our family would definitely stay at this hotel again.
We only have one minor comment and that is the lack of tv channels.
by A verified traveler
Posted 16 Oct 2024
The staff I spoke with understands English, and were very helpful
by A verified traveler
Posted 15 Oct 2024
The complimentary breakfast was great. The room was not so great. There was mold on the ceiling and walls. The bathroom had a cover under the sink that came off and they just taped it back with scotch tape. Didn’t check out what it was in case there was more mold behind it. Other than that it was okay. They clean every day the general stuff like making the bed and washing towels but they should work on exterminating the mold and properly fixing things that are broken.
