Ratings based on 385 Verified Reviews
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Henn na Hotel Tokyo Nishikasai, Hotel Management
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Henn na Hotel Tokyo Nishikasai, Hotel Management
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful evaluation.Our warm hospitality awaits your return sometime soon. Thank you.
by A verified traveler from Brampton
Posted 17 Nov 2024
Property self service and kind is old, room sized is ok but the wash room is old needs to be upgraded. The only thing I happy is the shuttle bus rides people's to the Disneyland it is a great.
Comment from Hotel Management
18 Nov 2024 by 変なホテル東京 西葛西 , Hotel Management
Thank you very much for choosing our hotel from among the many lodging facilities available.We would also like to thank you again for your kind words and evaluation.We will take your valuable feedback seriously in order to provide comfortable facilities in the future.We will continue to strive to be your hotel of choice.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 1 Nov 2024
It was a nice quaint hotel!!
Comment from Hotel Management
3 Nov 2024 by Henn na Hotel Tokyo Nishikasai , Hotel Management
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
by A verified traveler
Posted 1 Nov 2024
High quality amenities (shaver, lotions, hair dryer) . Loved the dinosaur automated check in/out. Free breakfast had delicious food. free coffee/beverage cookies all afternoon. Free cocktails in the evening. All made a relaxing environment. We will stay here again soon.
Comment from Hotel Management
1 Nov 2024 by Henna Hotel Tokyo Nishikasai, Hotel Management
Thank you for staying at hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.The words "We will stay here again soon" that we received from our customers are encouraging, and all of our staff will continue to do their best.We look forward to your next stay.Thank you.
by A verified traveler
Posted 22 Oct 2024
Very friendly and helpful staff. Easy to get help. Language barrier was not a problem. Enjoyed the variety of food at the breakfast buffet. Lots of shopping close by and easy access to the Metro station. Epic personal care amenities.
Comment from Hotel Management
22 Oct 2024 by Henn na Hotel Tokyo Nishikasai, Hotel Management
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.We are happy to know that all your needs are met during your stay.Our warm hospitality awaits your return sometime soon. Thank you.
by A verified traveler
Posted 29 Sep 2024
Nice hotel, breakfast and lunch is offered and delicious. Staff is very friendly.
Comment from Hotel Management
30 Sep 2024 by Henn na Hotel Tokyo Nishikasai, Hotel Management
Thank you for staying at our hotel and sharing your review with us.The Manager and Staff would like to thank you for the wonderful comments.Our warm hospitality awaits your return sometime soon. Thank you.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Henn na Hotel Tokyo Nishikasai, Hotel Management
Thank you for staying at Henna Hotel Tokyo Nishi-Kasai.We look forward to welcoming you again.
by A verified traveler
Posted 18 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by Henn na Hotel Tokyo Nishikasai, Hotel Management
Thank you very much for choosing our hotel from the many accommodation options available.We are also extremely honored to receive your kind words and evaluation.We will continue to strive to be a hotel of choice for all of you.Thank you very much for taking the time to post your review despite your busy schedule.We look forward to welcoming you again.
by A verified traveler from Norbury
Posted 10 Sep 2024
Lovely, clean and a great central location, no complaints apart from I think a small regular wardrobe would be more beneficial than the smart LG one, as there is no clothes storage.
Comment from Hotel Management
10 Sep 2024 by Henn na Hotel Tokyo Nishikasai, Hotel Management
Thank you for staying at our hotel and sharing your review with us.We are delighted to hear that you and your family enjoyed our hotel and service.Our warm hospitality awaits your return sometime soon. Thank you.
