Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oakville
Posted 25 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Nina, Hotel Management
Good day Bertha, Thanks for sharing with us. Please feel free to let us know your special requests or inquiries you may have next time you'll be with us. We look forward to welcoming you again!
by A verified traveler
Posted 8 Nov 2024
Staff was very friendly
Comment from Hotel Management
8 Nov 2024 by Nina, Hotel Management
Good day Linda, looks like you have enjoy your stay, thanks for sharing with us. It is always encouraging to have a perfect score, thanks for your support.We look forward to welcoming you again!
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Nina, Hotel Management
Good day Joseph,Thanks for sharing with us. Please feel free to let us know about your special request next time you'll be with us, to make your stay more than enjoyable!We look forward to welcoming you again
by A verified traveler
Posted 1 Nov 2024
Rooms were comfortable and the perfect temperature. Reception was pleasant and professional.
I want to point out something that took place that could have been a negative but the waitress turned it into the reason we will come back.
We had travelled from Ontario and we chose this hotel because it had a restaurant and we wanted a good meal. When we arrived the waitress told us that the chef and cook staff were at a function and they were due to open back up at 8pm so if we wanted to wait she would get us drinks. We decided to wait. The issue was that the staff didn’t come back when they were supposed to and we didn’t get our food for well over an hour and a half from when we came in. The waitress who I think name was Barb ( friendly woman with short hair) took care of us the entire time. She kept apologizing and kept the drinks coming. It was all out of her control but she handled it so well. She was a gem. For that reason only we stayed we ate and will most definitely stay here again on our travels.
Comment from Hotel Management
1 Nov 2024 by Nina, Hotel Management
Good day Bethany,Thanks for sharing with us. Looks like you have enjoy your stay with us, thanks for this great review, we'll transfer your feedback to the Waitress Barb and also to the restaurant's leadership team to ensure this case won't occur again in the future.We look forward to welcoming you again!
by A verified traveler
Posted 28 Oct 2024
No wifi
No coffee or sugar in the room for the coffee maker
Starting to look a little run down
Booked through Expedia and the front desk staff had no time for us
Comment from Hotel Management
29 Oct 2024 by Nina, Hotel Management
Good day Frank, we're sorry that your stay didn't meet your expectations. We'll do our best to serve you next time and your feedback was taken.We look forward to welcoming you again!
by A verified traveler
Posted 24 Oct 2024
The staff was very kind and I was able to charge my car for free.
Comment from Hotel Management
24 Oct 2024 by Nina, Hotel Management
Good day Hoonjung,Looks like you have enjoy your stay, thanks for this great review and for your support, we certainly appreciate your kind words.We look forward to welcoming you again!
by A verified traveler
Posted 21 Oct 2024
Bathroom was not cleaned. There was hair in the shower and someone's razor was left in there.
Comment from Hotel Management
22 Oct 2024 by Nina, Hotel Management
Good day Shannon,Thanks for sharing with us. We're sorry if your stay didn't meet your expectations, we'll transfer your feedback to the housekeeping's manager to ensure this case won't happen again.We look forward to welcoming you again!
by A verified traveler
Posted 20 Oct 2024
It was a good hotel but the dining was not quite up to par with other Marriott properties.
Comment from Hotel Management
22 Oct 2024 by Nina, Hotel Management
Good day Carol, Thanks for sharing with us. Your feedback was taken.We look forward to welcoming you again!
by A verified traveler
Posted 7 Oct 2024
Comment from Hotel Management
9 Oct 2024 by Nina, Hotel Management
Good day Suzanne,Thanks for sharing. Please feel free to let us know about your special request next stay you will stay with us. We look forward to welcoming you again!
