Ratings based on 990 Verified Reviews

4.1 out of 5
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 3 Jan 2025
A good place to stay. Would probably need to include more protein varieties in their breakfast.
5 out of 5
by A verified traveler

Posted 2 Jan 2025
Nice and clean hotel with a delicious breakfast and a pool to tire out the kiddos. Highly recommend!
5 out of 5
by A verified traveler

Posted 2 Jan 2025
Clean and quiet, decent buffet breakfast, fun water slide, pool and hot tub and quick access to west Edmonton and west of the city.
3 out of 5
by A verified traveler

Posted 2 Jan 2025
Remote control for the TV did not work. TV itself had issues with turning on and off and the reception for the tv was not good. Dresser in the room had three drawers that would not stay closed. The would slide open anytime you put something in it or bumped it. Toilet would splash up on seat when you flushed. Mini fridge could not be controlled on how cold it can be. It was hard to tell the mini fridge was even on. We ran out of towels and I asked for more towels to be brought up and we never got any. My son had to use the small hand towels to dry off after shower. Continental breakfast was always running low on food and at times were completely empty. Not much for selection on food. There were no electrical outlets to plug into. You either have to unplug a lamp or crawl under a desk to plug a cord in. Not much for pillows on the bed either.
5 out of 5
by A verified traveler

Posted 1 Jan 2025
The room was very clean and comfortable. Staff was very friendly no matter who walked by or had interactions with. Breakfast provided a well rounded meal to start the day. Highly recommend and would stay here again
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2025
4 out of 5
by A verified traveler

Posted 31 Dec 2024
Quick and easy
5 out of 5
by A verified traveler

Posted 31 Dec 2024
Awesome water slide for the kids. Exactly what we were looking for in a quick one night stay!
3 out of 5
by A verified traveler

Posted 30 Dec 2024
Staff was nice and efficient. Pool was a mess. Some kids on our floor were running and screaming at times past midnight.
3 out of 5
by A verified traveler

Posted 29 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Gemma J. Cumarat - Guest Services Manager, Hotel Management
Dear Jordan,Thank you for your feedback! We appreciate your comments and will continue working to improve for a better experience during your next stay.