Ratings based on 961 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
They are always so great to be around
by A verified traveler from BONNYVILLE
Posted 24 Nov 2024
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Excellent
by A verified traveler
Posted 21 Nov 2024
I didn't like the mattress or pillow. No other problems.
Comment from Hotel Management
21 Nov 2024 by -Patricia, Hotel Management
Thank you for taking the time to review your most recent stay with us here at Home2 Suites by Hilton West Edmonton.I want to assure you that your concerns have been shared with our management team and steps are being taken to prevent recurrences of this nature in the future. Thank you for bringing this to our attention. Once again, thank you for sharing rankings and for choosing Home2. We hope to welcome you back again soon.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by -Patricia, Hotel Management
We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by -Patricia, Hotel Management
We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.
by A verified traveler
Posted 18 Nov 2024
"Queen size beds" were actually doubles. Otherwise good breakfast, friendly staff and all around good stay
Comment from Hotel Management
21 Nov 2024 by -Patricia, Hotel Management
Thank you for taking the time to share your experience regarding your recent stay at Home2. We are happy that you enjoyed your overall stay and hope that you felt at home during your time here. We would like to apologize for the issue with your bed, it is a Queen bed which can seem smaller than the beds we may experience at home. We have a King Bed Studio room if you prefer a bigger bed. Please know that we continually strive to improve our guest experience. Thank you for bringing this to our attention. Once again, thank you for sharing rankings and for choosing Home2. We hope to welcome you back again soon. Until next time, take care! From your Home2 family.
by A verified traveler
Posted 18 Nov 2024
Good
by A verified traveler
Posted 18 Nov 2024
The check in was easy! The deposit super reasonable as well as the price! Kitchenette was great. Hydabed not great. Overall excellent, i will be back for sure 😊
Comment from Hotel Management
18 Nov 2024 by -Patricia, Hotel Management
Thank you for your five star review and for taking the time out of your day to provide us with your valuable feedback. We greatly appreciate you selecting the Home2 Suites by Hilton for your recent stay and I am overjoyed to know that you found our facilities and services to your absolute satisfaction. We look forward to welcoming you back again soon!
