Ratings based on 1,002 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
We had a superior room with a jacuzzi and fireplace, there was a snowstorm while we were there but we were cozy. The restaurant and bar were great and convenient. We will definitely be back.
by A verified traveler
Posted 24 Nov 2024
Loved all the staffs bright shiny faces 😊
by A verified traveler
Posted 24 Nov 2024
Staff was super friendly. Room was clean. Maybe could be a little refreshed but bed was comfy and room was quiet. Would stay again.
by A verified traveler from CALGARY
Posted 24 Nov 2024
The room was clean, the bed comfortable and staff were pleasant enough. We ended up with a room near the elevator which was very noisy. The bathroom shower also screeched rather loudly (as though the water pressure wasn’t quite sufficient).
The on site restaurant was very unappealing- we needed up eating elsewhere.
by A verified traveler
Posted 24 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Easy to get to.
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Good place
Comment from Hotel Management
23 Nov 2024 by Aksh, Hotel Management
Dear Blake,Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a 5/5 experience with us. Your feedback is greatly appreciated, and we look forward to the opportunity to serve you again in the future. Should you need any assistance or have further suggestions, please don't hesitate to reach out.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Aksh, Hotel Management
Dear Mike,Thank you for taking the time to leave such a positive review. We are delighted to hear that you had a 5/5 experience with us. Your feedback is greatly appreciated, and we look forward to the opportunity to serve you again in the future. Should you need any assistance or have further suggestions, please don't hesitate to reach out.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Aksh, Hotel Management
Dear Taedon,I hope this message finds you well.Thank you for taking the time to share your feedback. We sincerely regret to hear that your experience did not meet your expectations, and we truly value your input. Please know that we are committed to continually improving our service and would appreciate any further details you could provide regarding your experience.If there were any specific areas where you feel we fell short, we would be grateful to hear your suggestions so that we can make the necessary improvements moving forward.Best regards,Four Points By Sheraton Edmonton South Team
