Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler from Edmonton
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Executive Assistant , Hotel Management
Thank you, Curtis, for your fantastic 5-star review! We’re thrilled to hear you enjoyed your stay at Fairmont Hotel Macdonald and appreciate you taking the time to share your experience. We look forward to welcoming you back for another memorable visit!
by A verified traveler
Posted 28 Oct 2024
Easily the best place I have ever stayed in Alberta. It was an absolute pleasure, my family and I had a great time.
Comment from Hotel Management
30 Oct 2024 by Executive Assistant , Hotel Management
Thank you, Forster, for the glowing 5-star review! We're delighted to hear that you and your family had such a wonderful time with us—it means a lot to be considered the best place you've stayed in Alberta! We can’t wait to welcome you all back for more unforgettable moments.
by A verified traveler
Posted 28 Oct 2024
Sauna and pool area not bad but not like other Fairmonts. Otherwise great stay.
Comment from Hotel Management
30 Oct 2024 by Executive Assistant , Hotel Management
Thank you, Fauve, for your 5-star review and your feedback! We’re glad you enjoyed your stay overall and appreciate your input on our sauna and pool area. Your comments help us strive to make every experience even better, and we hope to welcome you back for another enjoyable stay soon.
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Executive Assistant , Hotel Management
Thank you, Logan, for the wonderful 5-star rating! We’re delighted to hear you had a fantastic stay with us. Looking forward to welcoming you back for more memorable experiences at Fairmont Hotel Macdonald!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Executive Assistant , Hotel Management
Thank you, Michael, for the 4-star review! We're pleased to know you enjoyed your stay with us and appreciate your feedback. We hope to have the opportunity to welcome you back and make your next visit even more memorable!
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Executive Assistant , Hotel Management
Thank you, Adele, for sharing your feedback with us. I’m sorry to hear that your experience fell short of expectations. If you’d like, please reach out to us directly—we’d be grateful for the opportunity to learn more and to make things right for your next stay.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by Executive Assistant , Hotel Management
Dear Shaun,Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience during your stay with us. We always strive to provide excellent service, and we appreciate your feedback.If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know. We look forward to welcoming you back soon!
by A verified traveler
Posted 20 Oct 2024
Awesome
Comment from Hotel Management
23 Oct 2024 by Executive Assistant , Hotel Management
Dear Richard,Thank you for your fantastic review! We’re thrilled to hear that you had an awesome experience during your stay. Your kind words motivate us to continue providing the best service possible.We look forward to welcoming you back for another great visit!
by A verified traveler
Posted 16 Oct 2024
Made my short stay very welcoming.
Comment from Hotel Management
23 Oct 2024 by Executive Assistant , Hotel Management
Dear Alexander,Thank you for your wonderful review! We’re delighted to hear that you felt welcomed during your short stay with us. Our team is dedicated to creating a warm and inviting atmosphere for all our guests.We hope to welcome you back soon for another great experience!
