Ratings based on 270 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Staff were helpful and provided great service.
by A verified traveler
Posted 6 Oct 2024
Great hotel, friendly staff spacious rooms and great location close to shopping and easy to get to downtown.
by A verified traveler from EL Mirage
Posted 23 May 2024
Excelent place. Spa is 9 out of 10. Will stay there again for sure.
by A verified traveler
Not up to 5 star standard
Posted 26 Jan 2024 on HotelsThis is graded 5 but should be a 4 and possibly lower. Room was in need of maintenance and there was evidence of mould in the shower. Carpet was stained and fitted furniture scratched and damaged. Mini fridge was dirty and turned off on removing key card on exit.
Penthouse restaurant is good for breakfast but items not replenished regularly.
by A verified traveler from Popesti Leordeni
Posted 22 Jan 2024
by A verified traveler
Posted 14 Dec 2023
by A verified traveler
Posted 24 Nov 2023
We have arrived late and the men at reception were very helpful thank you
by A verified traveler
Not a 5 star hotel
Posted 6 Sep 2023 on HotelsCar park is absolutely a mess. Front car park is fully occupied by customers of Starbucks and shopping centre. No proper ballet. Under 40degree weather carrying your luggage from awkward and.far rear car park is not great!! Minibar in room is empty. 4 star hotel in Sofia had a full minibar with many drinks and snacks. They force you to buy and wear a plastic on your head in the pool. Breakfast has good options.
by A verified traveler
Its better than other hotels in Edirne
Posted 11 Aug 2023 on Hotelsby A verified traveler
Posted 30 Jul 2023 on Hotels
