Ratings based on 225 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Aug 2024
For the price I paid I really shouldn’t complain however the room we stayed in the bathroom was visibly filthy!! We had to run to Migros and buy cleaning products so I can scrub the bathroom. I have got before and after photos but I cannot post for some reason. I will post the photos on my Google review. As I said for the price I cannot complain however I just wish it was cleaned properly.
Comment from Hotel Management
21 Aug 2024 by CAVİT DUVAN PRESTIGE HOTEL RECEPTION, Hotel Management
Dear Jane, Firstly, we thank you for your honest review. We are deeply disappointed in ourselves for making you have such an experience during your stay. Our rooms and bathrooms are cleaned daily after every guest but we really do not know what happened to your room. It will be taken seriously and directed to the responsible staff. Please dont shy away from sharing your problems with the reception next time, we are here to solve any problems you may have with the best of our abilities. Regardless we would like to host you again in the future. Please accept our sincere apologies and have a good day.
by A verified traveler
Posted 16 Jun 2024 on Hotels
Comment from Hotel Management
16 Jun 2024 by CAVİT DUVAN PRESTIGE HOTEL RECEPTION, Hotel Management
Dearest guest,We thank you from the bottom of our hearts for the splendid review. We are more than happy to hear that you have enjoyed your stay thoroughly. Hope to host you many times more in the future. Thanks again and we wish you an amazing day!
by A verified traveler
Posted 14 Apr 2024 on Hotels
Friendly service and great breakfast.
Comment from Hotel Management
14 Apr 2024 by Tamercan ÇAĞLAR - Front Desk Menager, Hotel Management
Merhabalar Fatma Hanım,Öncelikle değerli vaktinizi ayırıp yorum yazdığınız için çok teşekkür ederiz. Konaklamanızı puanladığınız için çok mutlu olduk. En büyük gayemiz siz değerli misafirlerimizi memnun etmektir. Sizleri hotelimizde tekrar ağırlamaktan büyük mutluluk duyacağız.
by A verified traveler
Good option to stay in Edirne
Posted 29 Aug 2023 on HotelsBig room, clean, good breakfast, friendly staff
Comment from Hotel Management
30 Aug 2023 by Hotel General Manager, Hotel Management
Dear Bogdan, Thank you for choosing us and taking the time to leave your lovely comment. You are so kind. We will appreciate welcoming you back.Best regards, Güven Duvan, Hotel General Manager.
by A verified traveler
Posted 5 Aug 2023
There was not enough towels, water or glasses at the property. There is refurbishment going on outside the building so lots of dust. Staff was helpful and thats the only reason for 3 stars, otherwise it would have been lower.
Breakfast was good and there is free parking
Comment from Hotel Management
8 Aug 2023 by Hotel General Manager, Hotel Management
Dear Fatih, Thank you for choosing us and taking the time to write your comment. I am sorry that there were some aspects of your stay that you do not like. If was there is any missing, just let us know. We could help because it's completable. We are sorry for the temporary inconvenience caused by the renovation.Everything is to provide better service to our valued guests.We take your feedback seriously. We are working hard to continually improve our service to offer our guests the best possible experience. We would appreciate welcoming you again. With kind regards, Güven Duvan
by A verified traveler
Posted 25 Aug 2022 on Orbitz
I have no complaints. I liked everything about this hotel. It’s close to all the places I visit. I always stay here when I visit Edirne.
Comment from Hotel Management
18 Apr 2023 by Hotel General Manager, Hotel Management
Dear Tania, Thank you for choosing us and taking the time to leave your lovely comment. We will appreciate welcoming you back. Best regards, Güven Duvan, Hotel General Manager.
by A verified traveler
Posted 23 Aug 2022 on Hotels
Comment from Hotel Management
18 Apr 2023 by Hotel General Manager, Hotel Management
Dear Bogdan, Thank you for choosing us and taking the time to leave your lovely comment. We will appreciate welcoming you back. Best regards,Güven Duvan, Hotel General Manager.
by A verified traveler
Posted 22 Aug 2022
Nice place
Comment from Hotel Management
18 Apr 2023 by Hotel General Manager, Hotel Management
Dear Admir, Thank you for choosing us and taking the time to leave your lovely comment. We will appreciate welcoming you back. Best regards,Güven Duvan, Hotel General Manager
by A verified traveler
Way below expectations for the price
Posted 8 Aug 2022 on HotelsVery disappointing
Comment from Hotel Management
18 Apr 2023 by Hotel General Manager, Hotel Management
Dear Merve, Thank you for choosing us and taking the time to write your comment. I am sorry that there were some aspects of your stay that you do not like. We take your feedback seriously. We are working hard to continually improve our service to offer our guests the best possible experience. We would appreciate welcoming you again. With kind regards,Güven Duvan, Hotel General Manager
by A verified traveler
Posted 12 May 2022 on Hotels
