Ratings based on 841 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
We thoroughly enjoyed our stay at Virgin Hotel Edinburgh. The hotel is stunning and perfectly located, the staff are so attentive and can’t do enough for you. We will definitely be returning and highly recommend for a trip in this beautiful city.
Comment from Hotel Management
22 Nov 2024 by Dylan, Hotel Management
Dear Rebecca, Thank you so much for your kind words! We're thrilled to hear you had such a wonderful stay at Virgin Hotel Edinburgh. Our team works hard to ensure every guest has a memorable experience, and we're delighted that you felt well taken care of. We're so glad you loved the hotel and its location, and we can't wait to welcome you back for another stay. Your recommendation means the world to us—thank you again, and we look forward to your next visit!
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Dylan, Hotel Management
Dear Jennifer, Thank you for taking the time to leave a 5/5 rating! We’re so glad to hear you had a great experience with us, and we truly appreciate your feedback.We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 19 Nov 2024
Excellent place.
Comment from Hotel Management
21 Nov 2024 by Dylan, Hotel Management
Dear Pegah, Thank you so much for the 5/5 rating and your kind words! We’re thrilled to hear that you had such an excellent stay with us. It’s always a pleasure to know our guests had a memorable experience. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Dylam, Hotel Management
Dear Nicola, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed your stay with us and appreciate your recommendation. It would be a pleasure to welcome you back next time you’re in Edinburgh!Best regards,
by A verified traveler
Posted 17 Nov 2024
Fabulous hotel right in the Royal Mile. Very satisfied with my stay. I will recommend it to anyone going to Edinburgh.
Comment from Hotel Management
21 Nov 2024 by Dylan, Hotel Management
Dear Teresa, Thank you so much for your wonderful feedback! We’re thrilled to hear you enjoyed your stay with us and appreciate your recommendation. It would be a pleasure to welcome you back next time you’re in Edinburgh!Best regards,
by A verified traveler
Posted 15 Nov 2024
The staff are extremely friendly and attentive, especially the reception staff, the breakfast room staff and the evening doorman. The rooms are extremely clean and tastefully decorated .... and waking up to a view of the castle every morning was stunning.
Comment from Hotel Management
15 Nov 2024 by Dylan, Hotel Management
Thank you for your kind words! We're thrilled to hear you enjoyed your stay at Virgin Hotel Edinburgh. Our team, including the reception staff, breakfast crew, and evening doorman, will be delighted to know they made a positive impact on your visit. Waking up to a view of the castle truly is magical—we're so glad you appreciated it! We hope to welcome you back for another stunning experience.Best regards,
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Dylan , Hotel Management
Thank you for your 5/5 rating! We're delighted you enjoyed your time with us at Virgin Hotel Edinburgh and hope to welcome you back soon.Best regards,
by A verified traveler
Posted 12 Nov 2024
The staff was amazing and very helpful with pointing us to different attractions … hotel is located in best location for walking and exploring Edinburg with many restaurants, cafes and pubs, we felt very safe here at hotel and surrounding areas … rooms were comfortable for two with two beds and two closets, rooms were clean … I will definitely stay here on my next visit.
Comment from Hotel Management
13 Nov 2024 by Dylan, Hotel Management
Dear Linda Thank you for sharing such kind words about your experience at Virgin Hotel Edinburgh! I’m thrilled that our amazing staff made your stay even better by helping you explore the city. Being in the heart of Edinburgh’s Old Town truly makes it easy to enjoy all the nearby attractions, restaurants, and pubs, and I’m so glad you felt safe and comfortable during your visit. We look forward to welcoming you back on your next trip!Warm regards,
by A verified traveler
Posted 11 Nov 2024
Perfect location. Beautiful building with top restaurant. Alley view from our expensive room.
Comment from Hotel Management
13 Nov 2024 by Dylan, Hotel Management
Dear Michael, Thank you for your kind review of Virgin Hotel Edinburgh! I’m delighted to hear you enjoyed our perfect location, beautiful building, and top-tier restaurant. I do apologize that your room overlooked the alley, but I’m glad this didn’t seem to detract from your overall experience, as reflected in your 5/5 rating. We hope to welcome you back soon for another wonderful stay!Warm regards,
by A verified traveler
Posted 11 Nov 2024
Superb!
Comment from Hotel Management
13 Nov 2024 by Dylan, Hotel Management
Thank you for your wonderful review! We’re delighted to hear you had a superb experience at Virgin Hotel Edinburgh. We can’t wait to welcome you back for another memorable stay!Warm regards,
