Ratings based on 976 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
The room was clean and the hotel facilities (breakfast, pool & gym) were really good. A great option for short stays.
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Booked a twin room the beds were a larger size than a single and very comfy. The gym and pool facilities were fantastic as well as being able to drop off our bags of early and get changed before we could access our room. The staff were so helpful and friendly and there was lots to choose from at breakfast. Will book here again when we come back.
Comment from Hotel Management
12 Nov 2024 by Operations Manager, Hotel Management
Dear Danielle,Thank you for your fantastic review! We’re so glad to hear that you were comfortable in your twin room and enjoyed the gym and pool facilities. It's great to know that the early bag drop and changing facilities were helpful, and that our staff made such a positive impression with their friendly and helpful service.We’re also thrilled to hear that you enjoyed the breakfast variety. We’ll look forward to welcoming you back on your next visit—thank you for choosing us!Many thanks,Dominic Booth Operations Manager
by A verified traveler from Liverpool
Posted 8 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Operations Manager, Hotel Management
Dear Freeman,Thank you for your scoring following your recent stay with us. I hope to have the opportunity to welcome you back in the future and hopefully deliver a 5 star experience to you.many thanks,Dominic BoothOperations Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Operations Manager, Hotel Management
Dear Hannah,Thank you for taking the time to score your recent stay with us. I do hope to welcome you back in the future.Many thanks,Dominic Booth Operations Manager
by A verified traveler
Posted 3 Nov 2024
Great stay - I had asked for a quiet room and I had one! Breakfast was pleasant too.
Loved the pool and spa - was also able to attend a Les Mills BodyAttack class with Craig, which was fab.
I asked if I could possibly stay in the room until 12 and this was not a problem.
Comment from Hotel Management
4 Nov 2024 by Stewart Campbell, Hotel Management
Dear Carolyn,Thank you for your lovely review! I’m delighted to hear that we were able to provide you with a quiet room as requested and that you enjoyed a pleasant breakfast. It’s fantastic that you had the chance to experience our pool, spa, and even join Craig’s BodyAttack class – I’m glad to know you found it enjoyable.We’re always happy to accommodate requests like a late checkout whenever possible, and I’m pleased this added to your stay. We look forward to welcoming you back to Village Hotel Edinburgh for another great visit.Warm regards,Stewart CampbellGeneral Manager
by A verified traveler
Posted 2 Nov 2024
Hotel restaurant and Starbucks were wonderful! Room was spacious; fan was provided. Pool/hot tub, refreshing and even had a machine that dried your bathing suite in 8 seconds! Plenty of parking and a gas station across the street. Nothing close by within a walking distance of 30 - 40 minutes, but not a deal breaker.
Comment from Hotel Management
6 Nov 2024 by Stewart Campbell, Hotel Management
Dear Amber,Thank you for your fantastic review and perfect rating! We’re delighted to hear that you enjoyed our hotel restaurant, Starbucks, and the spaciousness of your room. It’s great to know the pool, hot tub, and convenient bathing suit dryer added to your experience as well. We’re glad that parking and nearby amenities were helpful, even if walking distances weren’t ideal.We appreciate your thoughtful feedback and look forward to welcoming you back for another enjoyable stay!Warm regards,Stewart CampbellGeneral Manager
by A verified traveler
Posted 2 Nov 2024
Life guard Tom has amazing people skills. A racial incident took place in the pool on the evening of the my arrival the 18th October but Tom managed this in a diplomatic way. This could have but did not mar my stay with my sister for and on her birthday!
Comment from Hotel Management
4 Nov 2024 by Stewart Campbell, Hotel Management
Dear Amber,Thank you for your fantastic review! I’m delighted to hear that you enjoyed the restaurant, Starbucks, and the spaciousness of your room. It’s great to know that our pool and hot tub added to your experience, and I’m pleased you found the suit-drying machine convenient as well.While our location may require a short drive to nearby attractions, I’m glad this didn’t detract from your overall stay. We hope to welcome you back to Village Hotel Edinburgh in the future.Warm regards,Stewart CampbellGeneral Manager
by A verified traveler
Posted 1 Nov 2024
Room comfortable but not perfectly clean. Dining facility very poor.
Comment from Hotel Management
4 Nov 2024 by Stewart Campbell, Hotel Management
Dear Shona,Thank you for sharing your feedback. I’m pleased to hear that you found your room comfortable, though I’m sorry to learn that the cleanliness was not up to our usual standards. I will address this with our housekeeping team to ensure we maintain the high standards our guests expect.I’m also sorry to hear that your experience in our dining facility fell short. Your comments are valuable, and I’ll review them with our team to improve the dining experience for future guests.Thank you again for your feedback, and I hope we have the opportunity to provide you with a better experience in the future.Warm regards,Stewart CampbellGeneral Manager
by A verified traveler
Posted 24 Oct 2024
Like the hotel loved the use of the swimming pool too
nice spacoius rooms
Comment from Hotel Management
1 Nov 2024 by Stewart Campbell, Hotel Management
Dear David,Thank you for your review! I’m delighted to hear that you enjoyed your stay, particularly the spacious rooms and the swimming pool facilities. It’s wonderful to know these aspects made your visit more enjoyable.We hope to welcome you back to Village Hotel Edinburgh in the future for another relaxing stay.Warm regards,Stewart CampbellGeneral Manager
