Ratings based on 1,013 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
Overall good stay at Native.
Pillows on the soft side but that’s a personal preference.
Only down point for me was the lack of nearby parking, although pretty walkable areas not far off.
Would recommend the overall stay.
Comment from Hotel Management
20 Dec 2024 by Native, Hotel Management
Hi Jagjot,Thank you for sharing your feedback! We're glad to hear you had an overall great stay at Native. We appreciate your comments about the pillows and understand that personal preferences can vary. We also take note of your feedback on the parking situation and will continue to explore ways to improve accessibility for guests. It's great to know you found the area walkable, and we hope to welcome you back soon for another enjoyable stay!
by A verified traveler
Posted 11 Dec 2024
Hospitality throughout our stay was second to none.
1 bedroom apartment was fairly big and well equipped with hob, kettle, convection oven/microwave, fridge, dishwasher, washing machine and tumble dryer. TV in both lounge and bedroom.
Very comfortable bed. Advised of no daily turndown service when we arrived but that if we needed anything to simply ask. Nature of aparthotels.
The TV in bedroom wasn’t a smart TV (so viewing options were limited) and there wasn’t a freezer or icebox compartment in the room from what we could see, but I’m sure the bar downstairs would have provided an ice bucket had we asked.
Hotel bar was reasonably priced but drinks selection was limited.
Reception / lounge area was comfortable.
Keycard required to access hotel after 10pm and front desk is staffed 24/7 which was reassuring.
Hotel is situated on a busy road (traffic wise) but the room was pretty well insulated from the noise. No disturbance at night.
Location was absolutely perfect for us to be able to walk through the incredible Moray estate up to Stockbridge; equally down to the old town and castle.
Absolutely no complaints.
Comment from Hotel Management
11 Dec 2024 by The Natives, Hotel Management
Dear Matthew,Thank you for your wonderful and comprehensive review! We're thrilled to hear that you enjoyed your stay and found the hospitality, spacious apartment, and amenities to your liking. It’s great to know that our location worked perfectly for your exploration of Edinburgh and that you appreciated the thoughtful touches, such as our 24/7 front desk and sound-insulated rooms.We hope to welcome you back on your next visit to Edinburgh!Warm regards,
by A verified traveler
Posted 3 Dec 2024
I love how this place is in a quiet but still walkable part of the city. The amenities are also great, we had a verg comfortable stay.
Comment from Hotel Management
3 Dec 2024 by The Natives, Hotel Management
Hello Sandra,Thank you for your wonderful review! We’re so happy to hear that you enjoyed our quiet yet convenient location, as well as the amenities we offer. It’s fantastic to know that you had a comfortable stay with us.We’d love to welcome you back for another relaxing experience whenever your travels bring you to the area.Best regards,
by A verified traveler from Crawley
Posted 29 Nov 2024
Excellent location of property for price. Apartments have all amenitjes you could possibly want to self cater. There is a small shop on site for snacks and drinks. A greater choice of hard drinks would be nice.
Customer service could probably be improved but wasn't bad. No soap in the bathroom. No apology from receptionist, and was more interested in getting housekeeping to resolve this the following morning rather than just getting this for us at the time. Receptionist seemed disinterested on checkout.
Comment from Hotel Management
30 Nov 2024 by The Natives, Hotel Management
Thank you for your review. We're glad you appreciated the excellent location and well-equipped apartments. We apologize for the oversight regarding the soap, as well as any impression of disinterest from our reception team. Your feedback is invaluable and will be addressed to ensure a better experience in the future. We hope to welcome you back for an improved stay.
by A verified traveler
Posted 27 Nov 2024
What a gem, these are well equipped apartments for short or longer term stays. Was really pleasantly surprised by how nice Native was
Comment from Hotel Management
27 Nov 2024 by The Natives, Hotel Management
Hello Elizabeth,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at Native. Our team works hard to ensure our apartments are well-equipped and comfortable, whether for short or longer stays. We hope to welcome you back again soon!Best regards,
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by The Natives, Hotel Management
Hello Sofia,Thank you for your feedback. We’re glad to hear you had a positive experience at Native. If there's anything we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back soon!Best regards,
by A verified traveler from St Louis
Posted 22 Nov 2024
The hidden kitchen was super neat to discover and having stackable washer and dryer added a special touch. The apartments are spacious, which was nice. The only thing lacking was bedding. The cover was thin which forced me to turn the heat up. I would have preferred a heavier goose down comforter in a duvet. Also, the bed wasn’t that long so at 5’10 it was a tight fit.
Comment from Hotel Management
22 Nov 2024 by The Natives , Hotel Management
Hi there Sidney, Thank you so much for providing your input regarding your recent stay with us. We are glad your overall experience was a positive one and we hope to see you back again. Kind regards,
by A verified traveler
Posted 19 Nov 2024
Brilliant apartment, super clean and quiet!
Comment from Hotel Management
19 Nov 2024 by The Natives, Hotel Management
Hello Sally, Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay and found the apartment clean and quiet. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 19 Nov 2024
Easy walk to restaraunts, gardens, and a little longer to the castle
Comment from Hotel Management
19 Nov 2024 by The Natives, Hotel Management
Hello Patty, Thank you so much for your review, we really appreciate it! We do hope to welcome you back again soon!
by A verified traveler
Posted 18 Nov 2024
Simply wonderful apartment in so central Edinburgh. Comfortable, quiet cant be faulted in any way
Comment from Hotel Management
19 Nov 2024 by The Natives, Hotel Management
Hi Martin, thank you so much for the lovely review! We are so happy to hear that you enjoyed your stay here at native and we do hope to welcome you back again soon!
