Ratings based on 252 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jan 2025
by A verified traveler
Posted 10 Jan 2025
Good location with nice bars and restaurants nearby. Walkable to city centre and Leith town centre but also lots of transport options. The room was clean. The bathroom was clean enough but there were areas in the shower that need re-sealing and the shower floor was chipped in one area. Plenty of toilet roll provided though! Room was always lovely and warm which was nice considering how cold it was outside. Bed was also comfy
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 27 Nov 2024
It's ok , it's fairly clean and tidy , close to city either by bus or walking, it's all a bit dated but overall kept clean , I did have a strange mark on my ceiling where it had been poorly repaired I suspect from a leak above, I was also in basement so no looking out at all, which is a bit tough no real natural light just a smidge through the window but very dark .
Would I stay again yes I probably would for location but that's about it .
by A verified traveler
Posted 8 Nov 2024
This is just an honest review with our thoughts on our stay. When we were checking in which was just around the end of the check in time we expected more professionalism. The night porter/ receptionist came around in pyjamas, and not friendly or welcoming, would recommend customer service training, because being nice is free. The room did not really look like the one on the pictures. Once we got to our room it stank of whisky, but there are also some positives.
The room was very clean including the bathroom - bedding and towels. The room had amenities, coffee and tea, kettle and a TV. To add the room was warm, and the pillows and mattress were comfortable.
Comment from Hotel Management
9 Nov 2024 by Preet, Hotel Management
Thanks for taking time out to review us .We are glad that you had a comfortable stay .We are not sure why you thought that staff checked you in pyjama.She was dressed casually in fleece and sweatpants and shoes.We had another late check in schedules after yours ,so it wasn;t that we had closed out .Staff gave you all the check in details ,wifi ,check out procedure .We always ensure we are professional while dealing with guest ,no matter what time of the day it is .
by A verified traveler from Cortland
Posted 7 Nov 2024
Great modest place. Quiet neighborhood close to tram/buses. Comfy bed, great shower. Carpet needs changing.
by A verified traveler
Posted 4 Nov 2024
Easy to find, close to trams, slept well.
by A verified traveler
Posted 1 Nov 2024
A good quality bedroom and bathroom, in a warm, well presented building. The bedroom was not large but perfect for the 2 of us. We liked it and would book again. On Leith Walk a short walk away a range of interesting eateries. We chose Turkish. There was also Tai, Indian, Italian, and others. Took time for staff to open entrance door and a system to advise staff have heard bell and are coming would be helpful. Staff were very helpful.
by A verified traveler
Posted 26 Sep 2024 on Hotels
by A verified traveler
Posted 10 Aug 2024
Bedroom carpet very dirty.bathroom, bath in need of good scrub,bed looked home made but beding and towel were clean.tiles on wall need cleaned as grout was dirty.
