10/10 Excellent
Matthew, High Wycombe
Traveled with partner
Dec 2, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
A great central location, but try to avoid the room we started in (201)!
The hotel cannot do anything about the rooms now of course, but had we not moved rooms, I would have had to give this review 2 stars out of 5.
That's because the main purpose of a hotel is to provide a good night's sleep, and staying in 201 does not give that. Firstly, it's right by the road, so you will hear traffic and people - OK, not too bad, and ear plugs can solve that, but it's also above the nightclub, so you will hear the music and then at 03:00 on Friday night/Saturday night at least, you will hear all the revellers leaving, shouting, laughing and you might just smell the cigarette smoke too. We had that from 03:00 until 04:45 early Saturday morning. Nobody seemed to be interested in moving the people on, away from the hotel.
We found the bed small for 2, although that's probably just us, it was as advertised, a standard double bed.
The window mechanism was broken too so the windows wouldn't open, hence the 4/5 for 'property condition'.
I tried 3 times to move rooms throughout the week and luckily on the 3rd attempt, Drew (great) managed to move us to a quieter room which made all the difference in the world.
The bar was excellent, we didn't eat in the restaurant so can't comment but it looked cool.
So overall, room 201 would have given the review 2/5 but as Drew managed to move us, that has to be a 5/5.
Matthew
Stayed 5 nights in Nov 2024