Ratings based on 1,380 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
No heating or air con system, only portal heater left on full blast in our room before arrival, making our room stifling hot for the duration of our overnight stay. Room curtains were also off the rail and the window lock was broken.
by A verified traveler
Posted 15 Jan 2025
We ended up in an accessible room as this was all that was available with single beds. Room was very clean, staff were amazing.
Room was exceptionally hot and the AC (as always the way in hotels) not fab.
Comment from Hotel Management
17 Jan 2025 by Coral - Front Office, Hotel Management
Dear Nicola,Thank you for your kind words regarding our staff and the cleanliness of your room. We appreciate your feedback about the room temperature and air conditioning, we are currently going under our AC upgrade as we strive to enhance our services.We hope you will see our improvements in your future stays.
by A verified traveler
Posted 10 Jan 2025
Comment from Hotel Management
17 Jan 2025 by Coral - Front Office, Hotel Management
Dear Lipa,Thank you for your positive rating. We are delighted to hear you enjoyed your stay with us.
by A verified traveler
Posted 9 Jan 2025
Everything is nice
Comment from Hotel Management
17 Jan 2025 by Coral - Front Office, Hotel Management
Dear Valentin,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
by A verified traveler
Posted 1 Jan 2025
Great! Would stay here again
Comment from Hotel Management
6 Jan 2025 by Ru- Front Office, Hotel Management
Dear Caitlin, Thank you so much for taking the time to leave a review. We are glad that you have enjoyed your stay with us, and we hope to welcome you back again for another one soon.
by A verified traveler
Posted 31 Dec 2024
Good all round
Comment from Hotel Management
6 Jan 2025 by Ru- Front Office, Hotel Management
Dear John,Thank you so much for taking the time to leave a review. We are glad to know that you have enjoyed the experience, and we hope to welcome you back for another stay.
by A verified traveler
Posted 31 Dec 2024
Very helpful staff and convenient location.
Comment from Hotel Management
6 Jan 2025 by Ru- Front Office, Hotel Management
Dear Nicola,Thank you so much for taking the time to leave a review. We are glad that you found our staff helpful and our location convenient. We hope to welcome you back for another one soon.
by A verified traveler
Posted 27 Dec 2024
-
Comment from Hotel Management
17 Jan 2025 by Ru- Front Office, Hotel Management
Dear Viraj,Thank you so much for taking the time to leave a review. We are glad that you have enjoyed your stay with us. We hope to welcome you back for another great stay.
by A verified traveler
Posted 25 Dec 2024
Great location
Comment from Hotel Management
17 Jan 2025 by Myrto - Front Office, Hotel Management
Dear Alexandra,Thank you for your kind words regarding our location. We are delighted to hear that you enjoyed your stay with us and found our hotel conveniently situated. Your feedback is greatly appreciated.
by A verified traveler
Posted 21 Dec 2024
Very basic accommodations so if you are okay with that then there should be no issues. Location was great and the hotel was very quiet. The room we were in was quite run down and reminded us a bit of dorm style living. Minimal hanging space and storage for clothing with no hooks anywhere, damaged flooring (looked like water damaged laminate), and hard/thin mattress were the biggest complaints.
Comment from Hotel Management
17 Jan 2025 by Ola - Front Office, Hotel Management
Dear Susan,Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and the quiet atmosphere of the hotel. However, we regret to learn that the condition of your room did not meet your expectations. Your comments have been noted, and we will take them into consideration during our upcoming refurbishment :)We hope to welcome you back in the future for a more enjoyable experience.
