Ratings based on 970 Verified Reviews

4.3 out of 5
100% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 Dec 2024
Excellent location Poor cleanes, room carpet are very dirty , room smell horrible
5 out of 5
by A verified traveler from London

Posted 8 Dec 2024
Excellent hotel. Just off royal mile. Had a bar that opened very late. Perfect place to stay. Staff so lovely.
5 out of 5
by A verified traveler

Posted 8 Dec 2024
We loved the location
5 out of 5
by A verified traveler

Posted 15 Nov 2024
We would like a later checkout?
5 out of 5
by A verified traveler

Posted 8 Nov 2024
A great location just off the Royal Mile. Desk staff were fantastic. We stayed here based on location, wanting to walk the Royal Mile and experience this part of Edinburgh. Would definitely stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2024
3 out of 5
by A verified traveler

Posted 28 Oct 2024
Nice enough room. Described as a top class hotel, which it is not. Not great value.
2 out of 5
by A verified traveler

Posted 26 Oct 2024
I booked a twin room for my daughter and husband, however they were allocated a double room. I purposely chose this hotel because you offer twin rooms. I am very disappointed this was not honoured.
5 out of 5
by A verified traveler from Calgary

Posted 14 Oct 2024
Excellent location just off the Royal Mile Have stayed here in 2023 & 24 will comeback again
Comment from Hotel Management
16 Oct 2024 by Kinga Glimos Front Office Supervisor, Hotel Management
Dear David, thank you for your positive review! We are delighted to hear that you appreciated our excellent location just off the Royal Mile. We look forward to welcoming you back in the future. Should you require any assistance for your upcoming stays, please do not hesitate to contact us. Warm regards,
4 out of 5
by A verified traveler

Posted 10 Oct 2024
The hotel is minutes from the Royal Mile and other points of interest including bars. Sadly, it is hard to sleep when the bars are open, the noise can be very loud!