Ratings based on 970 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Excellent location
Poor cleanes, room carpet are very dirty , room smell horrible
by A verified traveler from London
Posted 8 Dec 2024
Excellent hotel. Just off royal mile. Had a bar that opened very late. Perfect place to stay. Staff so lovely.
by A verified traveler
Posted 8 Dec 2024
We loved the location
by A verified traveler
Posted 15 Nov 2024
We would like a later checkout?
by A verified traveler
Posted 8 Nov 2024
A great location just off the Royal Mile. Desk staff were fantastic. We stayed here based on location, wanting to walk the Royal Mile and experience this part of Edinburgh. Would definitely stay here again.
by A verified traveler
Posted 30 Oct 2024
by A verified traveler
Posted 28 Oct 2024
Nice enough room. Described as a top class hotel, which it is not. Not great value.
by A verified traveler
Posted 26 Oct 2024
I booked a twin room for my daughter and husband, however they were allocated a double room. I purposely chose this hotel because you offer twin rooms. I am very disappointed this was not honoured.
by A verified traveler from Calgary
Posted 14 Oct 2024
Excellent location just off the Royal Mile
Have stayed here in 2023 & 24 will comeback again
Comment from Hotel Management
16 Oct 2024 by Kinga Glimos Front Office Supervisor, Hotel Management
Dear David, thank you for your positive review! We are delighted to hear that you appreciated our excellent location just off the Royal Mile. We look forward to welcoming you back in the future. Should you require any assistance for your upcoming stays, please do not hesitate to contact us. Warm regards,
by A verified traveler
Posted 10 Oct 2024
The hotel is minutes from the Royal Mile and other points of interest including bars. Sadly, it is hard to sleep when the bars are open, the noise can be very loud!