Ratings based on 913 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 21 Nov 2024
The hotel is located centrally, close to the bus stops and shops. 10-12 mins walk to old town, prince street and others. However the condition of the property is not great, the walls have dirt marks, ceilings are peeling, chairs and carpets have permanent stains. The property needs a renovation. The hotel is manageably clean, however I had to remind staff I need a thorough clean on D2/D3. Breakfast is lovely. Nice and warm. Staff were friendly.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2024
5 out of 5
by A verified traveler

Posted 3 Nov 2024
Highly recommend.
5 out of 5
by A verified traveler

Posted 1 Nov 2024
What a wonderful hotel! Very conveniently located for sightseeing, room was perfect for my child and me. Loved the complimentary minibar. Staff were friendly and helpful - particularly Sylvia in the breakfast room who was so attentive and kind. Breakfast was delicious with loads of options. A great stay, thank you very much!
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Clean and modern, nearby to facilities and lovely breakfast
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Very convenient and nice rooms. Close to everything but not paying prime pricing. Staff was very friendly and helpful. Stored my bag for free for the whole day for free even after I was already checked out. Couldn’t have asked for a better time, thanks!
1 out of 5
by A verified traveler

Posted 22 Oct 2024
Bed bugs. My body is covered in bites. Not even being given a refund. Stafd truly unhelpful
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Oct 2024
5 out of 5
by A verified traveler

Posted 3 Oct 2024
We had a lovely stay. Everything was lovely.