Ratings based on 795 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Breakfast was great and the room was big enough for my family of 6.
by A verified traveler
Posted 22 Dec 2024
All good
by A verified traveler
Posted 20 Dec 2024
The staff were very friendly. We were very comfortable and we enjoyed the breakfast.
by A verified traveler
Posted 19 Dec 2024
I was there briefly for an athletic event and the place was clean and comfortable, and the staff friendly. Would recommend.
by A verified traveler from Indianapolis
Posted 1 Dec 2024
I stayed at Holiday Inn in Edinburgh to take full advantage of Black Friday slipping at the outlet mall and my stay was absolutely wonderful. The King bedroom was spacious with hard floors instead of carpet which is a big deal to me. It was quiet, very clean and beautiful overall. I would definitely stay again
Comment from Hotel Management
9 Dec 2024 by Dragana, Hotel Management
Dear Patrice,Thank you for completing our survey. We are happy to hear that you enjoyed your stay with us.Your satisfaction is our top priority, and we appreciate your feedback. We look forward to welcoming you back for another pleasant stay in the future.Warm regards,
by A verified traveler
Posted 25 Nov 2024
No complaints at all.
Comment from Hotel Management
26 Nov 2024 by Justin Bernelis, Hotel Management
Dear Richard,Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us and that there were no complaints at all. It's our goal to provide a seamless and enjoyable stay for all of our guests, and we're so happy we met your expectations.We truly appreciate your feedback and hope to welcome you back soon for another wonderful stay!Warm regards,
by A verified traveler
Posted 16 Nov 2024
The staff was very friendly. The rooms were clean. I loved the Dove shampoo and soap products. No perfumes!
Comment from Hotel Management
19 Nov 2024 by Dragana, Hotel Management
Dear Elizabeth,Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a wonderful experience with us. Our team works hard to ensure that our guests feel happy and satisfied, and it's always rewarding to know that we've succeeded.If there's anything specific that stood out to you or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable to us as we strive to make every guest's experience exceptional.Once again, thank you for choosing Holiday Inn Express & Suites. We look forward to welcoming you back in the future!Best regards,
by A verified traveler
Posted 12 Nov 2024
Nice facility
Comment from Hotel Management
15 Nov 2024 by Dragana, Hotel Management
Dear Richard,We are happy to hear that you liked our hotel! Your positive feedback is greatly appreciated and motivates us to continue providing excellent service and hospitality.If you have any additional comments or suggestions on how we can further improve your experience, please feel free to share them with us. We look forward to welcoming you back to Holiday Inn Express & Suites and IHG hotels in the near future.Thank you once again for choosing us for your stay.Best regards,
by A verified traveler
Posted 9 Nov 2024
Wife shops at big outlet mall and I use the pool and nap. Got to check in early and relax. Nice breakfast. Coffee hot 24 hours
Comment from Hotel Management
10 Nov 2024 by Dragana, Hotel Management
Dear Jim,We are glad to hear that you enjoyed your stay with us and liked our breakfast. Your positive feedback is greatly appreciated and encourages us to continue providing excellent service and hospitality.Thank you once again for choosing Holiday Inn Express & Suites for your stay. If you have any additional comments or suggestions on how we can further improve your experience, please feel free to share them with us. We look forward to welcoming you back in the near future.Best regards,
by A verified traveler
Posted 5 Nov 2024
Staff was friendly. Breakfast was good / what you would expect. Hotel and room very clean.
Comment from Hotel Management
5 Nov 2024 by Dragana, Hotel Management
Dear Sydney,We are glad to hear that you enjoyed your stay and liked our staff. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.If you have any additional comments or suggestions on how we can further improve your experience, please feel free to share them with us. We look forward to welcoming you back to Holiday Inn Express & Suites Columbus Edinburgh in the near future.Thank you once again for choosing us for your stay.Best regards,
