Ratings based on 248 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
staff was terrific, bed was uncomfortable, rolled to the middle.
Comment from Hotel Management
10 Jan 2025 by Delta Team, Hotel Management
Thank you for your honest feedback. We are looking into your concerns and will address them to avoid re-occurrence
by A verified traveler
Posted 7 Jan 2025
Everything was great
Comment from Hotel Management
7 Jan 2025 by The Reception Team, Hotel Management
Thank you for your kind words! We're thrilled to hear that everything was great during your stay. We hope to welcome you back again soon!
by A verified traveler
Posted 6 Jan 2025
The hotel was beautiful, and the service was amazing.
There were a few trays that were left outside rooms near us for a few days and the pool was a bit cold
Overall, we had a lovely stay thank you very much
Comment from Hotel Management
7 Jan 2025 by The Reception Team, Hotel Management
Thank you for your wonderful feedback! We're delighted to hear you enjoyed the beauty of the hotel and the amazing service. We apologize for the trays left outside the rooms and the pool temperature. Your comments will help us improve, and we're so glad you still had a lovely stay. We look forward to welcoming you back!
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by The Reception Team, Hotel Management
Thank you so much for your 5/5 review! We're thrilled to hear that you had such a positive experience with us. Your kind words mean a lot to our team, and we hope to welcome you back again soon for another wonderful stay!
by A verified traveler
Posted 2 Jan 2025
I liked that it was 15 minutes to airport but on the other hand it was 24 minutes to city center and transportation is very expensive there. The staff were very helpful and friendly but the room we were in needed a makeover. It’s very old and outdated.not a lot of walking distance restaurants.
Comment from Hotel Management
2 Jan 2025 by The Reception Team, Hotel Management
Thank you for your feedback! We're glad you appreciated the convenient location near the airport and the helpfulness of our staff. We’re sorry to hear that the room felt outdated and that the lack of nearby dining options and transportation costs were inconvenient. Your comments are valuable to us, and we’ll use them to work on improvements. We hope to welcome you back in the future!
by A verified traveler
Posted 2 Jan 2025
We had a lovely stay, and the workers were so kind and accommodating. Would absolutely recommend!
Comment from Hotel Management
2 Jan 2025 by The Reception, Hotel Management
Thank you for your kind words! We're thrilled to hear you had a lovely stay and found our team kind and accommodating. Your recommendation means a lot to us, and we hope to welcome you back again soon!
by A verified traveler
Posted 2 Jan 2025
Loved the facilities but changing rooms were tiny and floor VERY slippery around pool!
Was booked for christmas dinner and had been cancelled by Cast iron grill with no explanation 2 weeks beforehand! Luckily, when I told them I was staying, they quickly rebooked my room!
Comment from Hotel Management
2 Jan 2025 by Reception, Hotel Management
Thank you for taking the time to share your experience with us. We’re thrilled to hear you enjoyed our facilities but are genuinely sorry for the challenges you encountered during your visit.Your concern about the slippery floor around the pool is noted, and we take safety matters very seriously. We’ll be reviewing this with our team to ensure that appropriate measures are implemented to prevent any accidents. Additionally, we appreciate your feedback on the size of the changing rooms and will consider this in future facility improvements.We sincerely apologize for the cancellation of your Christmas dinner reservation and for not providing an explanation. That’s not the level of service we strive to offer, and we’re glad our team was able to promptly rebook your room once the issue was raised. We’ll use this feedback to refine our communication processes moving forward.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide an even better experience in the future.
by A verified traveler
Posted 23 Dec 2024
Overall is good, swimming pool temperature is too low not ideal for family fun.
Comment from Hotel Management
24 Dec 2024 by Reception, Hotel Management
Thank you for this feedback, we do apologise for the issues with the pool, these were unforeseen circumstances and we are working to fix this for everyone. We do hope that you did enjoy your stay other than this. We do hope that we have a chance to welcome you again in the future.
by A verified traveler
Posted 20 Dec 2024
This was a great stay. Airport was really close, and the bus stop was right outside.
Comment from Hotel Management
21 Dec 2024 by Delta by Marriott Hotel Edinburgh, Hotel Management
Thank you for your honest feedback
by A verified traveler
Posted 17 Dec 2024
Near airport had lovely amenities
We enjoyed the evening meal and breakfast. Accessible
Comment from Hotel Management
18 Dec 2024 by Pete, Hotel Management
Thanks for a great review :)
