Ratings based on 711 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Aventura
Posted 6 Nov 2024
by A verified traveler
Posted 26 Oct 2024
We are 2 couples who chose this beautiful castle hotel, equidistant between our homes, for 1 night to celebrate our ruby wedding anniversaries.
First impression was favourable, then we were led to our rooms. So disappointed with the basement location &
tired decor. Dungeon dining experience wasnt what we expected having seen different options on the hotel website just 2 nights before arriving. Food was tasty, but scant.
Breakfast was very disorganised. Cold plates for self service cooked food which had ran out & took a while to be replenished. No glasses for fruitjuice. Cafetiere of dreadful bitter decaf coffee & weak tea from a flask were served. Staff training/customer service requires addressing.
by A verified traveler
Posted 25 Oct 2024
It was a different experience
by A verified traveler
Posted 24 Oct 2024
Was a neat castle & grounds. Lots to do. Just wish we had more time there.
by A verified traveler
Posted 16 Oct 2024
Just loved everything about it!
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 1 Oct 2024
I would never stay here again. Extremely disappointing food and service for the price we paid. The property is beautiful but that is all.
by A verified traveler
Posted 1 Oct 2024
Amazing location. Really enjoyed our experience at the Falconry. Remember to pre-book your spa services.
by A verified traveler
Posted 28 Sep 2024
The grounds were spectacular to walk around the falconry area and the trails around the castle were idylic
by A verified traveler
Posted 28 Sep 2024
For the price,very disappointed in quality of food and service for dinner. Had better food in most pubs throughout Scotland, and room had large wet stain on the wall with black and green mold on it
