Ratings based on 980 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Prince, Hotel Management
Dear Piper, Thanks so much for your kind review. We really appreciate that. And we will be waiting to welcome you again at our hotel next time. Regards...
by A verified traveler
Posted 10 Nov 2024
The double room we booked was very spacious. It’s a period property and is in good condition. Found the staff to be very friendly and accomodating.
Comment from Hotel Management
10 Nov 2024 by Prince, Hotel Management
Dear Ashwin, Thanks for your kind review. We really appreciate that. And we will be waiting to welcome you again at our hotel next time. Regards...
by A verified traveler
Posted 1 Nov 2024
So we were "upgraded" to an "apartment" which I guess was nice because it was bigger than our original booking. However, it is to be noted that they have STEPS. Lots and in US standard definitely not up to code, smaller and steep so it sucks if you have large heavy luggage.The rooms were fairly clean a few spots in the bathroom had rust. Water pressure was fine. Bed and linens were clean too. No bed bugs. ON TO the bed... It was two twin beds pushed together. Which was only a slight inconvenience. Probably perfect if you are Jewish and it's that time of the month. I would stay here again if I did not have heavy luggage or could get a room that didn't have as many steps. Otherwise I would probably stay somewhere else. Nothing wrong with the place but I just feel like they are slightly missing the mark.
Comment from Hotel Management
5 Nov 2024 by Prince, Hotel Management
Dear Guest, We are sorry that our UK standard disappointed you. Also I do not understand if you have made a racial joke. But thanks for your review. Regards
by A verified traveler
Posted 26 Oct 2024
The Cairn Hotel is a wonderful place, very comfortable and quiet. The rooms were squeaky clean. The staff is super polite and kind. I felt very welcome during my stay, and slept very soundly. Highly recommended.
Comment from Hotel Management
26 Oct 2024 by Prince, Hotel Management
Dear Stephen,Thanks so much for your kind review. We really appreciate that. Hope to see you next time at our hotel. Regards
by A verified traveler
Posted 18 Oct 2024
Room was on top floor up steep spiral stairs. Rather trecherous for four seniors carrying luggage. We were unaware of this at booking. Staff was responsive and allowed us early check in, which was much aopreciated.
Comment from Hotel Management
21 Oct 2024 by Prince, Hotel Management
Dear Margaret,Thanks for your review and sorry for any inconvenience that caused. Hope to see you next time. Regards
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Prince, Hotel Management
Dear Elyse, Thanks so much for your kind review. Glad to know you enjoyed and hope to see you next time at our hotel. Regards...
by A verified traveler
Posted 14 Oct 2024
Very well located with good amenities
Comment from Hotel Management
15 Oct 2024 by Prince, Hotel Management
Dear Stephan,thanks so much for your review and hope to see you next time at our hotel. Regards
by A verified traveler
Posted 10 Oct 2024
Muy bueno
Comment from Hotel Management
13 Oct 2024 by Prince, Hotel Management
Dear Carlos, Thanks for your review. Glad that you enjoyed and hope to see you next time again at our hotel. Regards....
by A verified traveler
Posted 6 Oct 2024
Easily walkable location from which to explore the Royal Mile and vicinity. Comfortable room which was very quiet and allowed for a good night’s rest.
Comment from Hotel Management
7 Oct 2024 by Prince, Hotel Management
Dear Chris,Thanks so much for your kind review. Glad that you enjoyed and hope to see you next time at our hotel when you will be back. Regards...
by A verified traveler
Posted 1 Oct 2024
I spent two days at the Cairn and found it had everything needed. it’s in a great location within easy walking to lots of places to eat. The room was comfortable, clean, quiet, the bed and bedding wonderful. I walked to the Royal mile, train station, Arthur’s Seat and Holyrood Palace but lots of transportation options from there .
Comment from Hotel Management
2 Oct 2024 by Prince, Hotel Management
Dear Derwyn,Thanks so much for your precious review. We appreciate a lot that you took time to do that. Hopefully we will see you again in the future. Regards
