Ratings based on 280 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
The property was beautifully decorated for the holiday. The rooms were quaint, but suited my needs.
by A verified traveler
Posted 22 Nov 2024
This hotel is a treasure. The room was clean and comfortable. We dined in the hotel and the food (and cocktails) were excellent and a lovely Christmassy feel. Most of all the customer service was exceptional. A brilliant few days away.
Comment from Hotel Management
22 Nov 2024 by Paula, Hotel Management
Hi Judith,Thank you so much for leaving us some positive feedback! I'm delighted to hear that you enjoyed our restaurant and bar facilities throughout your stay, and were so well looked after by our team! We look forward to welcoming you back on your next stay!
by A verified traveler
Posted 16 Nov 2024
Highly recommended, great location with excellent bar area!
Comment from Hotel Management
20 Nov 2024 by Paula, Hotel Management
Hi Gareth,Thank you so much for leaving us some positive feedback! I'm delighted to hear that you enjoyed our bar facility throughout your stay! We look forward to welcoming you back on your next stay with us!
by A verified traveler
Posted 15 Nov 2024
The room was clean and cozy with high ceilings. The bar and restaurant below had fantastic food and drinks. At night, it is a lively seen filled with locals (though this did not disturb any early nights we had)
Comment from Hotel Management
20 Nov 2024 by Paula, Hotel Management
Hi Angela,Thank you so much for leaving us some positive feedback! I'm delighted to hear that you enjoyed our bar and restaurant facilities during your stay! We look forward to welcoming you back on your next stay with us!
by A verified traveler
Posted 10 Nov 2024
The Black Ivy was so cute! The restaurant is great and it’s nice to have breakfast in your hotel and the rooms are super clean. Staff were friendly and very helpful. The only thing I would say is that the hot water for the shower was not very hot (to be fair I like it basically the temp of the surface of the sun) but it was above warm at best. I liked the tea and cookie set up and the room decor <3
Comment from Hotel Management
13 Nov 2024 by Paula, Hotel Management
Hi Elizabeth,Thank you so much for leaving us some feedback! I'm delighted to hear that you enjoyed our breakfast facilities, and were so well looked after by our team during your stay! We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Paula, Hotel Management
Hi Tara,Thank you so much for the positive rating of Black Ivy! We look forward to welcoming you back on your next stay!
by A verified traveler
Posted 24 Oct 2024
Excellent stay
Comment from Hotel Management
30 Oct 2024 by Paula, Hotel Management
Hi James,Thank you so much for the positive rating of Black Ivy! We look forward to welcoming you back on your next stay!
by A verified traveler
Posted 22 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by Paula, Hotel Management
Hi Charles,Thank you so much for leaving us a positive rating! We look forward to welcoming you back on your next stay!
by A verified traveler
Posted 19 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by Paula, Hotel Management
Hi Michael,Thank you so much for leaving us a positive rating! We look forward to welcoming you back on your next stay!
by A verified traveler
Posted 18 Sep 2024
