Ratings based on 956 Verified Reviews

4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Great hotel. Delivered on all fronts, accommodation, facilities, convenience to city by bus and especially helpfulness of staff. Will definitely stay again.
4 out of 5
by A verified traveler

Posted 21 Nov 2024
Spacious public areas, good standard of room, corporate style, food and drinks easily available. Didn't like lack of ambience in the bar and restaurant. Slightly further out from Portobello than anticipated
3 out of 5
by A verified traveler

Posted 8 Nov 2024
The hotel does not live up to the billing. The room I used was outdated an evidently 'well used'. The Spa brought some relief, the hotel was not home from home. The team were attentive, however, more investment is required.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Oct 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2024
5 out of 5
by A verified traveler

Posted 21 Oct 2024
We had really good time, the stuff were friendly and very happy to give guidance and make our stay feel like home
3 out of 5
by A verified traveler from wasilla

Posted 20 Oct 2024
Worst breakfast buffet ive ever had ..inedible
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Exceptionally kind staff, the room was great and spacious. The place was quiet and with easy access to transportation that gets you to the city in 20-25 minutes. We really enjoyed our stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2024
4 out of 5
by A verified traveler

Posted 9 Oct 2024
friendly staff, safe, and quiet. bistro had awful service and the food was marginal.