Ratings based on 283 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
N/A
Comment from Hotel Management
19 Nov 2024 by CC - Guest Relations Manager, Hotel Management
Hi Rene! We sincerely appreciate your 4/5 rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by CC - Guest Relations Manager, Hotel Management
Hi Jose! We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
by A verified traveler
Posted 6 Aug 2024
very nice
Comment from Hotel Management
20 Aug 2024 by CC - Guest Relations Manager, Hotel Management
Hi Ronni! Thank you for your kind feedback! We're delighted to hear that you had a very nice stay with us. We look forward to welcoming you back in the future. Safe travels!
by A verified traveler
Posted 3 Aug 2024
We enjoyed the cleanliness and quiet. My kids also really enjoyed swimming in the pool.
Comment from Hotel Management
4 Aug 2024 by CC - Guest Relations Manager, Hotel Management
Hi Julie! Thank you for your positive feedback! We’re delighted to hear that you enjoyed the cleanliness, quiet, and the pool. We look forward to welcoming you and your family back for another pleasant stay.
by A verified traveler
Posted 15 Jul 2024
Easy check in
Comment from Hotel Management
17 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi Hector! We're pleased to hear that your check-in experience was smooth and efficient. Ensuring a hassle-free arrival for our guests is important to us. If there's anything else we can do to further improve your experience or if you have any additional feedback to share, please let us know. We appreciate your rating and look forward to welcoming you back for another great stay. Safe travels!
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by CC - Guest Relations Manager, Hotel Management
Hi Audra! Thank you for your excellent rating for your stay at our property. We are doing our best to go above and beyond to ensure our guests have an amazing experience with us. We are looking forward to having you again as our guest.
by A verified traveler
Posted 24 Jun 2024
Very affordable in a nice area.
Comment from Hotel Management
25 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Francisco! Thank you for your positive feedback. We're delighted to hear that you found our hotel to be very affordable and located in a nice area.Providing a great value and a pleasant environment for our guests is important to us, and we're glad that you had a positive experience. If there's anything else we can do to enhance your stay, please feel free to let us know. We look forward to welcoming you back in the future.
by A verified traveler
Posted 24 Jun 2024
Located in a nice area with nearby dining options.
Comment from Hotel Management
25 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Francisco! Thank you for your feedback. We're glad to hear that you liked the location of our hotel, with its proximity to dining options.We aim to provide a convenient and enjoyable experience for our guests, and we're pleased that you found the area appealing. If there's anything else you need during your stay, please don't hesitate to let us know. We look forward to welcoming you back in the future.
by A verified traveler
Posted 5 Jun 2024 on Orbitz
Nice clean room at a reasonable price.
Comment from Hotel Management
6 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Jack! Thank you for your feedback. We are pleased to hear that you found your room clean and reasonably priced. Your satisfaction is our priority, and we look forward to welcoming you back for another pleasant stay in the future.
by A verified traveler from San Antonio
Posted 1 Jun 2024
Room was clean. Price was nice - Rooms need TLC.
Comment from Hotel Management
2 Jun 2024 by CC - Guest Relations Manager, Hotel Management
Hi Cindy! We're glad to hear that you found the cleanliness of your room satisfactory and that you appreciated the price. However, we apologize if the overall condition of the rooms didn't meet your expectations. Your feedback regarding the need for some tender loving care (TLC) is valuable, and we'll certainly take it into consideration as we strive to improve our facilities.If there are any specific areas or issues you'd like us to address to enhance your experience in the future, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.
