Ratings based on 726 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Jan 2025
Nice area private entrance great bed
Comment from Hotel Management
2 Jan 2025 by Hotel Manager, Hotel Management
Thank you very much for staying with us and we appreciate your feedback.
5 out of 5
by A verified traveler

Posted 30 Dec 2024
We had a 2 bedroom suite with a fireplace. The kitchen had a real oven unlike sone of the other sonestas we had stayed at. It was perfect. Our children enjoyed the fireplace. Thank you! We would stay again!
Comment from Hotel Management
31 Dec 2024 by Hotel Manager, Hotel Management
Thank you so much for your feedback!! Happy Holiday and wishing all the very best for 2025!!
5 out of 5
by A verified traveler

Posted 30 Dec 2024
Stay was excellent I don’t think the property should charge $7 for parking.
Comment from Hotel Management
30 Dec 2024 by Hotel Manager, Hotel Management
We appreciate your feedback and thank you for staying with us.
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Kiera at the front desk was pleasant and very helpful!
Comment from Hotel Management
30 Dec 2024 by Hotel Manager, Hotel Management
Thanks for your feedback and for staying with us!!
5 out of 5
by A verified traveler

Posted 29 Dec 2024
Our family enjoyed the stay
Comment from Hotel Management
29 Dec 2024 by Hotel Manager, Hotel Management
Thank you so much for staying with us and we appreciate your feedback.
5 out of 5
by A verified traveler

Posted 26 Dec 2024
The stay was amazing! The room was clean and beautiful. The fireplace is such a nice touch. Kitchen appliances worked and did not have to ask for plates, cooking equipment, utensils. Plenty of towels. Staff attentive and friendly. Definitely would recommend. Have stayed next door in the Admiral Suites. Sonesta is well worth the extra money.
Comment from Hotel Management
27 Dec 2024 by Hotel Manager, Hotel Management
Thank you so much for your feedback and for staying at our hotel. We hope you visit us again soon.
5 out of 5
by A verified traveler

Posted 16 Dec 2024
Everything was fine except they kept $7 of my $100 deposit they held for what I don't know. I didn't get a paid folio. Bad policy.
Comment from Hotel Management
17 Dec 2024 by Hotel Manager, Hotel Management
Thank you for staying with us and we appreciate your feedback.
4 out of 5
by A verified traveler

Posted 15 Dec 2024
Place was great. Bed was a little lumpy. Should be replaced. but would stay again.
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Thank you so much for your feedback.
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Thank you for your feedback
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024