Ratings based on 989 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
It doesn’t get any better than this! 🙂
by A verified traveler
Posted 7 Oct 2024
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 18 Sep 2024
by A verified traveler
Posted 7 Sep 2024
Beautiful porch with a great views of the harbor and light house
by A verified traveler
Posted 7 Sep 2024
We loved the porch and drinks in the back bar. The room was ok, carpet was not very clean. The bed and bedding were excellent. The front desk and guest service were friendly but we had a few issues that were not resolved. The charging station is not good for a Tesla, you have to bring your own adapter supposedly. I called twice to make sure we would be able to charge a Tesla and no one said a work about the adapter. When I asked where is the nearest Tesla charging station, they gave me the address that was not existed on the Tesla map. The complementary transportation wasnt really good since no one would pick up the phone when we needed to be picked up.
Overall rate from us is 4, considering a beautiful property, access to the beach, convenient location and beautiful porch with a stunning view of the light house.
by A verified traveler
Posted 7 Sep 2024
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 26 Aug 2024
by A verified traveler
Posted 11 Aug 2024 on Orbitz
Great location and pretty hotel. We just came from the white elephant with excellent customer service. I was not impressed with the service at the Harborview. The only great customer service we received were from the bellmen. Especially Bert, he was always super friendly and willing to go above and beyond. This hotel has the potential to be amazing with a couple customer service, tweaks and handling of certain situations. We had to speak to the manager at one point because someone didn't handle a situation and she was amazing and went above and beyond, but it shouldn't have gone to her. Lower levels need to be trained and better customer service. They could all take a lesson from the Bellman.
