Ratings based on 990 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Celso, Hotel Management
Hi Kristina,We're sad to hear your stay did not meet your expectations and we would love to hear more so we can make sure we never miss a thing with our guests. Please feel free to reach out to us directly and share your thoughts and what we can do to make your stay a more enjoyable experience next time.
by A verified traveler
Posted 1 Dec 2024
Everything was great! Just wish there was a bureau for clothing. Bed side table drawer was not enoufh space!
Comment from Hotel Management
16 Dec 2024 by Celso, Hotel Management
Thank you Nadia. We're so happy you enjoyed your stay and really appreciate your feedback. We will be sure to take this under consideration as we prepare for next season. Can't wait to have you back and thank you for taking the time to review your stay.
by A verified traveler
Posted 29 Nov 2024
Wonderful
by A verified traveler
Posted 29 Nov 2024
by A verified traveler
Posted 27 Nov 2024
Staff was incredible
by A verified traveler
Posted 16 Nov 2024
Lovely hotel and location.
by A verified traveler
Posted 9 Nov 2024
by A verified traveler
Posted 31 Oct 2024
We loved the cool records and record players in each room. We loved our balcony overlooking the pool areas and water.
To wake up and see the sunrise over all the sail boats was perfection!
The fire pit was nice to sit around to on our fist night!
And the staff went above and beyond to make us feel welcomed!
Comment from Hotel Management
1 Nov 2024 by Jermaine Diedrick, Hotel Management
Hi Holly Thank you so much for sharing such wonderful feedback! We’re thrilled that you enjoyed the record players and the special touch they bring to each room—there's nothing like setting the mood with a favorite tune. It’s fantastic to hear that your balcony view made for memorable mornings; watching the sunrise over the sailboats truly is a beautiful way to start the day! We’re so glad you enjoyed cozying up around the fire pit and that our team could help make your experience feel extra welcoming. We’d love to welcome you back for more memorable moments soon!
by A verified traveler
Posted 30 Oct 2024
Great experience - highly recommend
Comment from Hotel Management
31 Oct 2024 by Jermaine Diedrick, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear you had a great experience and truly appreciate the recommendation. We look forward to welcoming you back soon for another memorable stay!Hi Eric, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and truly appreciate the recommendation. We look forward to welcoming you back soon for another memorable stay!
by A verified traveler
Posted 25 Oct 2024
We had an excellent stay. We had 3 rooms. Our 5 year old nephew was thrilled that the pool was open and part of it heated and he was swimming in the middle of October.
Comment from Hotel Management
31 Oct 2024 by Jermaine Diedrick, Hotel Management
Hi Roberta, Thank you for sharing your experience! We’re delighted to hear you and your family had an excellent stay and that your nephew enjoyed the pool—even in October! It’s wonderful knowing the heated section made it extra special for him. We hope to welcome you all back soon for more family fun and relaxation!
